ZG Housekeeper

About the Role

The Housekeeper is responsible for performing the day-to-day activities of the Housekeeping Department in accordance with current federal, state, and local standards, guidelines, and regulations to ensure our facility is maintained in a clean, safe, and comfortable manner.

Responsibilities

• Ensure work/cleaning schedules are followed as closely as practical.
• Report all accidents/incidents to your supervisor immediately.
• Coordinate daily housekeeping services with nursing services when performing routine cleaning in resident living and recreational areas.
• Perform day-to-day housekeeping functions as assigned, including:
  • Emptying and sanitizing ash trays daily (into appropriate metal containers with self-closing covers).
  • Cleaning and polishing furnishings, fixtures, ledges, and room heating/cooling units in resident rooms and recreational areas.
  • Cleaning, washing, sanitizing, and polishing bathroom fixtures, ensuring water marks are removed.
  • Cleaning windows and mirrors in resident rooms, recreational areas, bathrooms, and entrance/exit ways.
  • Cleaning floors through sweeping, dusting, damp/wet mopping, stripping, waxing, buffing, and disinfecting (with proper caution/safety signs).
  • Cleaning carpets through vacuuming, shampooing, deodorizing, and disinfecting.
  • Cleaning walls and ceilings by washing, wiping, dusting, spot cleaning, disinfecting, and deodorizing.
  • Removing dirt, dust, grease, and film from surfaces using proper cleaning/disinfecting solutions.
  • Cleaning hallways, stairways, and elevators.
  • Discarding waste/trash into proper containers and relining trash receptacles with plastic liners.
  • Cleaning vacant rooms as assigned.
  • Ensuring work areas are clean and equipment/tools/supplies are properly stored.
  • Performing isolation cleaning procedures in accordance with infection control protocols.
  • Discarding infectious wastes into appropriate containers.
• Turn in all found articles to your supervisor.
• Maintain an adequate supply of housekeeping supplies in utility/janitorial closets and report supply needs to your supervisor.
• Report burned-out light bulbs, exit lights, and other maintenance needs to your supervisor.
• Assist others in lifting heavy equipment or supplies as needed.
• Clean work/supply carts and equipment as necessary and ensure proper storage at the end of the shift.
• Attend departmental and staff meetings as directed.
• Maintain confidentiality of resident information and respect resident rights, including knocking before entering rooms and informing residents before moving personal possessions.
• Follow established safety, sanitation, and infection control policies, including:
  • Wearing/using safety equipment (e.g., back brace) when lifting or moving heavy objects.
  • Keeping work areas free of hazardous objects.
  • Following proper techniques for mixing chemicals and using labels/MSDSs.
  • Reporting hazardous conditions or equipment to your supervisor.
  • Using personal protective equipment (PPE) when handling infectious materials or hazardous chemicals.
  • Disposing of refuse and infectious wastes according to established procedures.
  • Coordinating isolation procedures with nursing services.
• Participate in in-service training programs, including OSHA and CDC training for hazard communication, TB management, and bloodborne pathogens.

Working Conditions

• Works in all areas of the facility with intermittent movement during working hours.
• Subject to frequent interruptions and may need to reschedule cleaning activities.
• Interacts with residents, personnel, visitors, government agencies, and others under various conditions.
• May encounter hostile or emotionally upset residents, family members, or visitors.
• Works beyond normal hours, weekends, and holidays as necessary, including call-backs during emergencies (e.g., severe weather, evacuation).
• May be required to work shifts other than the one hired for.
• Subject to potential injury from falls, burns, odors, dust, disinfectants, tobacco smoke, and other air contaminants.
• Exposed to infectious waste, diseases (including TB, AIDS, and Hepatitis B), and hazardous chemicals.

Physical Demands

• Standing: Occasional (e.g., changing chemicals, preparing carts).
• Walking: Frequent (brisk, constant movement throughout the facility).
• Lifting:
  • Sedentary (0-10 lbs): Constant (cleaning supplies, equipment).
  • Light (up to 20 lbs): Occasional (mop, vacuum, bucket).
  • Medium (up to 50 lbs): Occasional (trash, water buckets).
• Carrying: Frequent (0-10 lbs, e.g., cleaning supplies into resident rooms).
• Pushing: Frequent (e.g., carts to various locations).
• Pulling: Occasional (e.g., buffer/vacuum, moving beds).
• Bending (Torso):
  • Light (20 degrees): Occasional (e.g., using buffer, accessing cart).
  • Moderate (45 degrees): Frequent (e.g., cleaning toilets, wiping floors).
  • Full (90 degrees): Frequent (e.g., using buffer, cleaning rooms).
• Bending (Neck):
  • Light (5 degrees): Frequent (e.g., cleaning under beds, toilets).
  • Moderate (>5 degrees): Frequent (e.g., cleaning under beds, toilets).
• Reaching:
  • Full, extended reach: Constant (e.g., cleaning floors, overhead lights, beds).
  • Overhead: Frequent (e.g., cleaning mirrors, closets, overhead lights).
• Handling: Constant (e.g., cleaning rooms, using equipment/supplies, rotation of hand/wrist).
• Gripping: Frequent (e.g., holding buffer, vacuum).
• Fingering:
  • Fine manipulation: Frequent (e.g., using spray bottles).
  • Gross manipulation: Occasional (e.g., making beds).
• Climbing: Seldom (e.g., ramps, stairs, short ladder for curtains).
• Kneeling: Occasional (e.g., cleaning beds, floors, toilets, furniture).
• Crouching: Occasional (e.g., cleaning under beds and furniture).
• Talking: Occasional (e.g., communicating with co-workers and residents).
• Hearing: Occasional (e.g., communicating with co-workers, residents, answering call-lights).

Requirements

• Ability to read, write, speak, and understand English.
• Ability to make independent decisions, follow instructions, and accept constructive criticism.
• Ability to deal tactfully with personnel, residents, family members, visitors, and the general public.
• Willingness to work harmoniously with other personnel.
• Ability to maintain the care and use of supplies/equipment and perform regular inspections of resident rooms for sanitation, order, and safety.