ZenQMS Administrator (Short-Term Assignment)

Essential Responsibilities

• Serve as the primary administrator for the ZenQMS platform
• Configure and maintain user roles, permissions, workflows, forms, and templates
• Maintain quality processes within ZenQMS
• Manage user onboarding, modifications, and deactivations
• Support system updates, enhancements, and testing activities
• Troubleshoot and resolve user issues

Document Management

• Administer document control workflows within ZenQMS
• Manage document reviews, approvals, revisions, and archival activities
• Maintain document templates, metadata, and controlled lists
• Support document migration and cleanup efforts

Training Management

• Create and maintain training curricula
• Assign and track training within ZenQMS
• Manage employee onboarding and recurring training requirements
• Support training compliance activities and training record maintenance

Quality Process Support

• Administer ZenQMS modules including: Change Control, CAPA, Deviations/Nonconformances, Audit Management, and Supplier Records
• Monitor workflow progression and assist process owners with system utilization

User Support

• Train employees on ZenQMS functionality
• Develop user guides and job aids
• Serve as the primary point of contact for system questions and support requests