z/OS Systems Programmer - Mainframe

Essential Duties and Responsibilities

• Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. In this capacity, performs programming and debugging activities.
• Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
• Analyzes and observes trends with technical issues and develops recommendations for long-term improvements.
• Documents all relevant end-user interactions and steps taken to resolve incidents.
• Has occasional contact with end-users.
• Communicates status of issue resolution to internal customers.
• May engage and manage outside vendors.
• Applies in-depth knowledge of application support and an understanding of best practices.
• Typically leads moderately complex projects and participates in larger, more complex initiatives.
• Solves complex technical and operational problems.
• Acts as a resource for teammates with less experience.
• May have people management responsibilities for a small team.

Qualifications

• Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience.
• In-depth knowledge in information systems and ability to identify, apply, and implement best practices.
• Understanding of key business processes and competitive strategies related to the IT function.
• Ability to plan and manage projects.
• Ability to solve complex problems by applying best practices.
• Ability to provide direction and mentor less experienced teammates.
• Ability to interpret and convey complex, difficult, or sensitive information.

Preferred Qualifications

• Banking or financial services experience.
• z/OS, SMP/e, OSMF workflows, IBM Mainframe experience and applying maintenance, IPL’ing LPAR’s and HMC’s.
• Familiarity with taking dumps, traces and gathering appropriate documentation for analysis.
• Hands on with RACF and network security protocols (IPSec, AT-TLS, SSH).
• Knowledge of Coupling facility support, High Availability, Automation (OPS/MFS) and Parallel Sysplex.
• Experience with set up and use of GDPS for disaster recovery and site swaps.
• Conversant with mainframe hardware upgrades.
• Production use of BCPii (Base Control Program internal interface) and Restful APIs to automate operation procedures.