Youth Worker

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Interact with the youth to develop a trusting, supportive relationship while assisting the youth in achieving identified goals.
• Provide youth with the appropriate leadership during the program.
• Provide a warm, caring and safe atmosphere for youth.
• Perform other duties as assigned.
• Report any problems which arise to the Out of School Coordinator.
• Responsible for all activity and room preparations for the program.
• Complete all relevant training on a timely basis as required by state, contract, and/or licensing agency standards.
• Complete all required documentation in a timely manner.
• Maintain a positive attitude toward all youth, co-workers, families and others involved with the program.

Qualifications

• A High School Diploma or GED equivalent.
• Excellent Interpersonal and communication skills, with the ability to engage and interact effectively with minors.
• Patience, empathy, and the ability to provide emotional support to minors as they navigate various developmental stages.
• Flexibility and adaptability to work in a dynamic and fast-paced environment.
• Previous experience and proficiency in the use of various office machines, including computers.
• Proficiency with Microsoft Office, including Excel and Word.
• Bilingual English/Spanish fluency.
• A valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Minimum automobile insurance coverage of $100,000/300,000 bodily injury liability.
• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
• 21 years of age, valid driver’s license.

Other Skills

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Excellent oral and written communication skills.
• Strong organizational and administrative skills.
• Effective problem-solving and decision-making skills.
• Works well independently and as a team member.