Youth Sports Operations Manager

Responsibilities

• Oversee the strategy and execution of coach hiring, training, and scheduling
• Supervise and evaluate coaching staff to maintain and enhance program quality
• Supervise the Coaching Coordinator to accomplish coaching department goals
• Maintain accurate inventory and distribution of program equipment
• Work with the Staffing Coordinator to determine staffing decisions by aligning coaches with appropriate classes and age groups
• Act as the primary point of contact for coach-related inquiries, feedback, and development
• Design and implement a comprehensive training program for coaches based on performance evaluations
• Lead coach training sessions to ensure alignment with Soccer Stars and Amazing Athlete curriculum and coaching philosophy
• Provide ongoing mentorship, feedback, and support to coaching staff at all levels
• Conduct regular site visits to ensure class quality, provide feedback, and liaise with parents
• Evaluate coach performance and provide structured feedback to drive improvement
• Determine advancement for coaches alongside the promotion cycle
• Support and report to the Owner and General Manager, contributing to overall program success
• Promote and uphold the Soccer Stars brand through community engagement and partnerships
• Collaborate with the administrative team on coach performance tracking and development
• Assist in ad-hoc projects associated with the success of the business

Requirements

• Minimum of 2+ years of youth sports experience
• Minimum of 2+ years of management or supervisory experience
• Degree in childhood education, physical education, or sport management is a plus
• Experience in preparing and delivering presentations to large groups
• Strong leadership and mentorship skills
• Customer service-oriented mindset
• Exceptional organizational and communication abilities
• Ability and willingness to travel across Long Island and Eastern Queens regularly
• Energetic, enthusiastic, and outgoing personality