Youth Services VP of Operations
Thompson · Matthews, NC · Today
On-siteManagement$102k–$123k/yrFull-time
Description Lead Multi-State Operations. Develop Exceptional Leaders. Shape the Future. Great organizations don't grow by chance—they grow because of great leadership. Thompson Child & Family Focus is seeking a strategic, collaborative executive to serve as our Vice President of Operations. This executive leadership role oversees multi-state operations, develops State Directors and Operations Directors, and helps shape the long-term strategy of an organization committed to strengthening children, families, and communities across the Southeast. If you're passionate about building high-performing teams, driving operational excellence, and creating sustainable growth, we'd love to meet you. About Thompson Founded in 1886, Thompson has grown from a single orphanage into a regional leader serving children and families across North Carolina, South Carolina, Florida, Tennessee, and Kentucky. Our Continuum Of Care Includes Prevention Services Mental Health Services Foster Care Every Thompson program is trauma-informed and evidence-based or evidence-informed, helping children and families build resilience through innovative, compassionate care. Our Culture Is Guided By Excellence Innovation Commitment Caring Integrity The Opportunity The Vice President of Operations provides executive leadership across multiple states, ensuring organizational performance, financial sustainability, leadership development, and operational excellence. You'll partner closely with executive leadership to build scalable systems, strengthen leaders, improve performance, and position Thompson for continued growth. Your Impact You'll Lead and develop State Directors and Operations Directors across multiple states Drive operational strategy and organizational performance Improve financial sustainability and resource allocation Develop executive-level leadership talent Partner on expansion initiatives and new service lines Ensure consistency in operational excellence across all business units Build systems that enable sustainable organizational growth Who You Are You're a servant leader who enjoys coaching executives, solving complex organizational challenges, and helping organizations reach their full potential. You've successfully led large, geographically dispersed teams while balancing mission, financial performance, operational quality, and people development. You're equally comfortable discussing strategy in the boardroom and coaching leaders in the field. Requirements Minimum Qualifications Master's degree in Human Services, Social Work, Business Administration, Public Administration, Healthcare Administration, or related field Minimum 10 years of progressively responsible leadership experience Minimum 7 years leading leaders Experience overseeing multiple business units or geographic regions Strong financial, operational, and strategic planning skills Executive-level leadership experience preferred Location: Primarily remote with regular travel throughout Thompson's service areas. Compensation & Benefits Salary Range: $102,000–$123,000 Plus Three weeks PTO during your first year Ten paid holidays Comprehensive health benefits 401(k) with employer match Tuition reimbursement Leadership development Paid volunteer time Company-issued technology Why Thompson? This is more than a Vice President role. It's an opportunity to influence organizational strategy, develop exceptional leaders, expand services across multiple states, and help shape the future of one of the Southeast's most respected child and family organizations. Join a leadership team committed to innovation, collaboration, and creating brighter futures for children and families. If your qualifications meet the requirements of the job and you want to be part of a winning culture, don’t delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify. Text us at 704-946-6455 for additional information! #TCFFTN