Youth Services Associate- PT

Objective

The Youth Services Associate works 29 hours per week, including daytime, evening, and Saturday hours. This position is responsible for regular shifts at the Children’s Desk, monitors the room, and provides assistance with circulation, readers’ advisory, reference, and other customer service to children and adults, both as individuals and in groups. This position also plans and conducts early literacy Storytimes and other programs for families and children (birth to eleven) and their teachers and caregivers.

Relationships

Reports to: Head of Youth Services
Has regular work contact with Library and City employees, community groups, business community, and the general public.

Essential Duties

• Uses a wide variety of resources to provide facilitative, computer, readers’ advisory, and reference assistance to children, parents/caregivers, teachers, and other library users in person and over the telephone.
• Plans and conduct early literacy Storytimes and other programs for families and children (birth to eleven) and their teachers and caregivers.
• Affords assistance with summer library program execution.
• Represents the Youth Services Department on all-ages programming, committees, and task forces within Hedberg Public Library at the request of the Head of Youth Services.
• Conducts tours and visits at the library and at schools, daycares, camps, and other community organizations and participates in community engagement activities for families on the Bookmobile.
• Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.
• Performs other special projects and other job duties as assigned or required during regular and non-business hours.

Minimum Position Requirements/Qualifications

• An associate degree in early childhood education or childcare or related field is required.
• A minimum of one (1) year working with children and one (1) year customer service is required.
• Access to personal or public transportation for job-related duties.

Other Qualifications

• An educator license or a bachelor’s degree from an accredited college or university in education, library science, or related field.
• Experience planning and executing lessons or programming for children (birth to eleven).
• A combination of equivalent experience and/or education as determined by the Human Resources Office may be considered in lieu of minimum requirements.

Competencies

• Working knowledge of library classification systems.
• General knowledge of children’s literature.
• Thorough knowledge of child development.
• Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.
• Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.
• Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.
• Strong research and analytical skills, including the ability to analyze quantitative and qualitative data, evaluate, and articulate recommendations with a strong focus on the best outcome for the community.
• Project management skills to guide, manage, and direct projects in alignment with the Library’s strategic plan.
• Critical thinking skills to effectively analyze situations and solve complex or technical problems in a timely manner.
• Accurate record-keeping and data-reporting skills to prepare and present [standard, technical, regulatory,] reports.
• Intermediate level of technical proficiency skills, including computer applications and software such as Microsoft Office and Adobe Acrobat.
• Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.
• Ability to effectively make presentations to small and large groups of individuals, manage public speaking obligations, and successfully communicate with the general public.
• Ability to learn and apply new technology in order to provide library services to the public.
• Ability to comply with all safety policies, practices, and procedures, and report all unsafe activities or conditions to supervisor.
• Ability to maintain a valid, state-issued driver’s license.

Physical Factors

• Frequent sitting for the majority of the time.
• Occasionally walking, standing, stooping, kneeling, crouching, crawling, and exerting up to 10 pounds of force by lifting, carrying, pushing, pulling, or otherwise moving objects.
• Frequent twisting, reaching, wrist turning, and grasping.
• Frequent use of hands to finger, handle, feel, or operate objects and equipment.
• Frequent use of cognitive ability to reason, analyze, and verbalize thoughts and ideas.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of visual abilities to see/observe, talk/speak, and listen/hear.
• Frequent use of auditory abilities to hear.
• Frequent use of manual dexterity to operate computers and various pieces of equipment.
• Frequent use of fine motor skills to operate computers and various pieces of equipment.
• Frequent use of gross motor skills to walk, stand, stoop, kneel, crawl, and reach.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of cognitive abilities to reason, analyze, and verbalize thoughts and ideas.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials, or tasks.
• Frequent use of sensory abilities to recognize and identify similarities or differences between characteristics of colors, shapes, and sounds associated with job-related objects, materials,