Youth Engagement Specialist (YES) II

About the role

The Youth Engagement Specialist (YES) II plays a crucial role in managing the admission, care, and supervision of arrested youth at the Oklahoma City/County Community Intervention Center (CIC).

Responsibilities

• Process all new arrivals within 24 hours and ensure their well-being during their stay.
• Oversee a smooth transition for youth as they are discharged from the facility.
• Communicate regularly with the CIC Team Lead and Community Resource Manager, providing detailed reports on intake and discharge procedures.
• Conduct thorough screenings and assessments, including ACE and PACE questionnaires, to gather essential information from the youth and their guardians or responsible parties.
• Train and collaborate with a diverse group of stakeholders, including law enforcement, youth and their families, and other Pivot staff.
• Support group interventions for youth experiencing crises, trauma, or emotional and mental health support.
• Facilitate 30, 60, and 90-day follow-up phone calls and texts.
• Provide support for intake and processing of youth as needed.
• Encourage and practice critical competencies such as organization, priority setting, flexibility, two-way communication, teamwork, relationship building, valuing diversity, developing self and others, critical thinking and judgment, and technical expertise.
• Maintain required confidentiality of any wellness or mental health program.
• Adhere to confidentiality requirements, including FERPA (Education) & HIPPA (Mental Health).

Qualifications

• Possess a 4-year bachelor’s degree from an accredited college or equivalent experience in social services or a related field, with at least one year of experience working with youth in need, specifically in crisis intervention, life skills development/teaching, and case management.
• Certification as a Case Manager II or III required; if not case management certified, must be willing to complete.
• Must be able to perform assigned tasks and adhere to the code of ethics according to certification and agency.
• Demonstrate leadership qualities and follow Pivot policies and procedures.
• Maintain professional development by attending workshops, earning CEUs/Continuing education credits, reading relevant material, and keeping updated professional records and annual licensure.
• Engaged in ongoing consultation with the CIC team lead and Life skills manager.

Skills

• Ability to read, analyze, and interpret general periodicals, professional journals, and government regulations.
• Ability to author reports and business correspondence and maintain accurate statistical data using MS Word.
• Ability to effectively present information and respond to questions from groups of youth, employees, management, and the general public.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute percentages, rates, and averages.
• Ability to interpret graphs and statistical data.
• Ability to use MS Excel.

Reasoning Abilities

• Define problems, collect data, establish facts, and draw valid and accurate conclusions.

Other Qualifications

• At least 21 years of age.
• Pass an OSBI criminal background investigation and not be listed in any Registry of Sexual Offenders (through fingerprinting paid for by Pivot, Inc.).
• Pass a drug test (paid for by Pivot, Inc.).
• Compassionate, respectful, and tolerant of various personalities and persons, including youth, parents, other team members, and those who refer the child to the shelter.
• Reliable.

Certificates, Licenses & Registrations

• Possess Case Management I or III certification or receive certification within 6 months of employment.
• Possess and produce a valid Oklahoma Driver’s License and current vehicle insurance verification.
• Obtain and maintain CPR and First Aid Certification (Administered by Pivot).