Youth Engagement Specialist - 3P-11P

General Responsibilities

• Have actual, intentional contact with every assigned youth (as feasible) throughout the course of each shift.
• Provide face to face support and intervention in multiple settings including, but not limited to the Youth Engagement Center, Safe Haven, or Rights of Passage.
• May assist in documentation for youth files, ETO reporting, assist youth to accomplish plan outcomes or goals, and develop collaborative relationships with other community partners for youth support.
• Engage youth in appropriate educational, vocational, and life skill programming.
• Plan, implement, and support engagement activities facilitated by internal staff and external partners.
• Maintain the safety and whereabouts of youth and security of buildings and property.
• Perform intakes, discharges, answer phones, assist in the operating and basic needs of the youth in the programs.
• Provide specific trauma-informed services to assist youth in successful outcomes.
• Commit to engage in personal and professional growth and competence development, participate in organization training activities to increase capacity to serve youth every day.

Knowledge, Skills, and Abilities

• A high school diploma or GED required; further education in Human Services, Social Work or Psychology preferred.
• Basic understanding of adolescent development and behaviors; enjoy and relate to at-risk youth and exhibit empathy with their experiences.
• Self-motivation, initiative, sound judgment, and commitment to ongoing learning are essential.
• Dependable, able to report to work in a timely manner and work a flexible schedule outside normal business hours, including weekends and holidays.
• Approachable, builds rapport well, and practices attentive and active listening.
• Supports equal and fair treatment and opportunity for all.
• Understand and comply with all Agency policies and procedures, including Child Protection Policies.
• Able to address conflict well and manage difficult youth in a supportive and non-threatening manner; able to respond quickly and safely and serve as a settling influence in crisis situations and emergencies.
• Understand, comply, and implement Trauma-Informed Care concepts and a Strengths-Based Approach.
• Proficient with computer operating systems and programs.