Youth Development Kroc Attendant

Position Summary

The Kroc Attendant I will support use of the facility and engage patrons. This most often involves the climbing wall and the game room but can include Mobile Kroc, Kroc Student Transportation, Day Camps, and other programming as needed. Kroc Attendant I’s will provide superior customer service and look for deep connections with patrons. The underlying theme of all programs will be to cultivate a safe place to belong and grow.

Duties And Responsibilities

• Promote the Mission of The Salvation Army.
• Ensure the Kroc Center is viewed as a safe place to belong and grow.
• Be professional and trustworthy in completing responsibilities.
• Provide excellent customer service.
• Aid in the implementation and coordination of specific programming during shifts.
• Possess a general understanding of department areas and programming.
• Possess an in-depth understanding of the roles they are consistently scheduled for (i.e. climbing wall, game room, etc.) as well as the Kroc Center’s Emergency Action Plan.
• Display integrity, enthusiasm, and sound moral judgment.
• Relate joyfully and sensitively to members and guests of all ages.
• Use appropriate positive discipline and be familiar with managing patron behavior.
• Practice vigilant supervision at all times.
• Report all instances of abuse, neglect, injuries, or concerns through to supervisor and maintain the ability to escalate the reporting of the instance.
• Other duties as assigned.

General Qualifications And Proficiencies

• Must be a minimum of 16 years old with reliable transportation to the Kroc.
• Must hold and maintain current American Red Cross Community First Aid/CPR/AED certification. Must obtain within 60 days if not already held.
• Strong desire and ability to work with children and adults.
• Must have the ability to maintain a non-judgmental attitude in working with customers, clients, members and staff.
• Must be able to work independently with minimal supervision.
• Thrive in a team-oriented environment. Be a team player.
• Must be able to maintain strict confidentiality as needed.

Physical Requirements

• Ability to sit, walk, run, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis.
• Ability to grasp, push and pull objects, and reach overhead.
• Ability to lift and carry 40 lbs.

General Statements

The above is general in nature and is not intended to be exhaustive. Equal Employment Opportunity: Minorities/Women/Disabled/Protected Veterans.