Youth CCS - Support Specialist

Job Responsibilities

• Act as a member of the CCS team providing services to youth and young adults with mental health, substance use, and co-occurring needs.
• Build off the person’s strengths to meet their individualized recovery needs. All services will be person-centered and directed by the individual being served.
• Provide individual skill development and enhancement services that include training in communication, interpersonal skills, problem-solving, decision-making, self-regulation, conflict resolution, and other specific needs identified in the Plan of Care.
• Services also include training in daily living skills related to personal care, daily tasks, transportation, school, and accessing and connecting to community resources and services (including healthcare services) and other specific daily living skills identified in the Plan of Care.
• Utilize various methods to serve people including but not limited to; role modeling, monitoring, mentoring, supervision, assistance, and cuing.
• Provide services in the community including homes and other community locations.
• Participate as a team member in team meetings with the individual to create a Plan of Care, identify and prioritize goals, and monitor progress toward meeting identified needs.
• Adequately document all contact with the people being served and team members to adhere to program requirements.
• Maintain accurate documentation and maintain a case file as required by agency policy, government regulations, and applicable local, state, and federal codes.
• Attend and participate in staff meetings, in-service training, seminars, and conferences as required.
• Carry out daily responsibilities within an adequate daily work schedule to meet program needs.

Job Qualifications

• High School Diploma or equivalent required and 2 years of experience serving people with mental health, substance use, and co-occurring needs preferred; Bachelor’s Degree preferred.
• Meet all WCS and contractor requirements for criminal and caregiver background checks, driver’s record, and drug screen.
• Valid driver’s license, automobile, and sufficient insurance to meet agency requirements are required.

Other Job Information (if applicable)

• Reports directly to the Director of New and Emerging Initiatives in the Specialized Services Division. Acts as a liaison with CCS Team members, schools, community medical staff, family members, etc. as needed.
• Follows agency Code of Conduct and Leadership Code of Conduct; adheres to established policies and procedures of the agency and of all funding sources; conducts self in an ethical manner; maintains professional and positive relationships with program staff, other WCS staff, people being served, and all external persons and agencies involved with service provision; demonstrates sensitivity toward cultural, ethnic, and disability issues; commits to agency values and mission.
• Knowledge and skills to work with a mental health and substance use recovery population; organization skills; experience in working with youth and young adults in recovery who have mental health and/or substance use needs; excellent assessment and interviewing skills; strong understanding of mental health needs; strong understanding of the substance use population; ability to work through difficult situations; flexible and able to multitask throughout the work day; effective use of time and resources to help maintain quality CCS services.

Working Conditions

• Work is performed primarily in the community, including people’s homes and various community-based locations. Ability to work in an office setting. Hours average 40 hours per week.
• Position is mobile with significant time spent in the community, including transporting youth and young adults, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs.

Physical Demands

• Position is mobile with significant time spent in the community, including transporting youth and young adults, home visits and attending meetings; driving throughout Milwaukee County; must be able to go up and down stairs.

Benefits

N/A

Pay

N/A

Schedule

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Equal Opportunity Employer

Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.