Youth Care Worker 1st Shift ORR

Your Mission in Action

The Youth Care Worker is responsible for providing direct care and supervision, maintaining a safe and therapeutic environment for Unaccompanied Children (UC), and intervening to de-escalate situations as needed.

• Maintain compliance with Office of Refugee Resettlement (ORR) licensing standards, agency policies, program guidelines, and all applicable federal, state, CARF, and local regulatory requirements.
• Report incidents in a timely manner and follow appropriate protocols to ensure the safety and well-being of the children in their care.

Responsibilities

• Conduct intake services for incoming UC, including paperwork, assessments, providing an overview of program services, and assisting with initial placement and orientation.
• Provide basic needs upon arrival, including meals, clothing, hygiene products, shower, and bedroom assignment; assist with daily routines such as wake-up, bedtime, personal care, chores, homework, meals, and recreational activities.
• Supervise UC and enforce appropriate behavior limits, in accordance with their individual treatment and behavior plan, while maintaining compliance with ORR standards.
• Perform behavior management and crisis intervention, ensuring the safety and well-being of UC, and providing 1:1 monitoring as directed by management or the clinical team.
• Maintain a safe and organized environment by cleaning, organizing, and ensuring the UC living space is conducive to their well-being.
• Document interactions and interventions in accordance with individual behavior plans, progress notes, and ORR standards, including any behavior incidents and general observations.
• Aid UC with social skills, anger management, and daily living skills, providing support and guidance to help them achieve their daily goals.
• Accompany UC on outings and activities, promoting community inclusion and ensuring safety during transport to appointments, outings, and other scheduled events.
• Develop and maintain positive working relationships with management, staff, UC, and volunteers, ensuring the program goals and objectives are being met.
• Assist in the evacuation of UC during emergencies, such as inclement weather or natural disasters, ensuring their safety and well-being in unforeseen situations.
• Attend meetings and training, maintaining the required training hours per licensing and ORR standards.

Qualifications

• High school diploma or GED equivalent.
• Must be at least 21 years of age.
• One (1) year employment experience in the child welfare field working with children and/or adolescents.
• Bilingual in English and Spanish, based on service area and service population.
• Ability to work extended shifts during periods of influx, including 12-hour shifts at least once a week or more.
• Must be able to use visual and auditory awareness within the work environment to ensure the safety and well-being of the residents.
• Demonstrated ability to establish trust and build positive rapport with children, always working within ethical boundaries.
• Strong conflict resolution and de-escalation skills, with the ability to handle challenging situations and ensure the safety of residents.
• Strong verbal communication skills with the ability to give and follow both written and oral instructions.
• Proficiency with basic computer skills, including Microsoft Office (Word and Excel) and documentation programs or databases.

Perks at Upbring

• Competitive PTO & paid holidays.
• Health, dental, vision insurance & more.
• 403(b) Plan.
• Employee Assistance Program.
• Discounted Gym Memberships.

Physical Demands & Work Conditions

• Frequent standing, walking, sitting, bending, kneeling, twisting, and reaching.
• Position works in a child facility and has constant exposure to children.
• Lift, push, pull, and move up to 125 lbs.

Promotions

• This position may require travel as needed.