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Jobs · Customer Service · California

Year Round Associate - California Stores

The Honey Baked Ham Company, LLC · Pasadena, CA · 4 wk ago
On-siteCustomer Service$18/hrPart-time

About the role

HoneyBaked is hiring for part-time, seasonal, or new gig opportunities. Schedules are designed to fit around school, family, and other commitments. Stores are open Monday-Saturday from 9:30 AM to 6:30 PM and closed on Sunday.

Responsibilities

  • Aid phone, catering, in-store lunch, and retail customers with excellent service.
  • Respond positively to customer requests or comments.
  • Assist with food preparation, including lunch, catering, and retail ham and turkey.
  • Demonstrate superior product knowledge and effectively communicate product features and benefits.
  • Drive add-on sales through suggestion selling.
  • Maintain store cleanliness and merchandising standards.
  • Take initiative and remain productive throughout the shift, taking responsibility for activities within their control.
  • Follow all processes and procedures, complying with company standards in service, food preparation, and control.
  • Adhere to safety, security, and respectful workplace policies and procedures.

Requirements

  • Good communication skills and attention to detail.
  • Prior customer service or food preparation experience preferred.
  • Experience as a cook, cashier, crew member, sales associate, or store associate is a big plus!

Qualifications

  • Physical dexterity and mobility to perform job demands, including working with hot torches.
  • Ability to bend, stoop, stand for long periods, twist, and lift products and supplies.
  • Ham production associates may be required to lift up to 65 pounds.

Skills

  • Excellent customer service skills.
  • Product knowledge and ability to suggest additional items.
  • Attention to detail and organizational skills.

Benefits

  • Associate discounts on HoneyBaked products.
  • Participation in a matched 401(k) plan after meeting eligibility criteria.
  • Access to the Employee Assistance Program, a free and confidential counseling and support service available 24/7.

Pay

  • Year-round associate pay ranges from the state minimum wage to $18 per hour, depending on experience.

Schedule

  • Truly flexible schedules, including being closed on Sundays.

Benefits for Part Time Associates

  • Associate discounts on HoneyBaked products.
  • Participation in a matched 401(k) plan after meeting eligibility criteria.
  • Access to the Employee Assistance Program, a free and confidential counseling and support service available 24/7.

Other Things to Know

  • The Honey Baked Ham Company LLC is an equal employment opportunity employer.
  • The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information, or any other consideration made unlawful by applicable federal, state, or local laws.
  • The Company also prohibits harassment of applicants and employees based on any of these protected categories.

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