Yard Associate- Junction City

Locally owned and operated.

Benefits

• Career advancement opportunities
• Employee discounts
• 401(k)
• Health insurance
• Paid time off
• Vision insurance

You might be a great fit if…

• You enjoy serving others as we would like to be served
• You enjoy making a difference in your community
• You enjoy helping others
• You enjoy working in teams
• You're motivated to learn new skills

About the role

Yard associates are expected to maintain a positive representation of Waters Hardware by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry.

Responsibilities

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders
• Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry
• Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed
• Notify customers of upcoming promotions and new products
• Assist in taking regular inventory of stock
• Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded
• Assist with daily upkeep and straightening of lumber stacks
• Help yard staff with other tasks as needed
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy
• Attend all staff meetings
• Adhere to all store policies and safety standards

Requirements

• Outstanding customer service skills and professional attitude
• A working knowledge of the products in the store with a willingness to continue to learn
• Organized, self-starter who thinks independently and solves problems
• Strong math, reading, writing, and communication skills
• Knowledge of effective sales methods and techniques
• Understand how to safely operate a forklift
• Ability to lift up to 80lbs on a regular basis

Goals

• Continually expand knowledge of all departments, both in the lumberyard and retail store
• Become a versatile employee, able to help in other areas as needed
• After enough experience, become a mentor to new employees and help them understand products and retail concepts