Yankee Candle - Seasonal 2nd Assistant Store Manager - Fairview Heights, IL

Alternate Locations: Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie®, and Yankee Candle® — and 24,000 teammates worldwide.

About the Role

Support the Store Manager in executing key responsibilities to deliver an exceptional employee and guest experience while driving profitable top-line sales growth.

Responsibilities

• Team Experience:
  • Assist in building a high-performing team that embodies Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
  • Contribute to effective onboarding and ongoing development of team members.
  • Recognize and address HR-related situations through performance management.
  • Assist in motivating, inspiring, and retaining top talent.
  • Provide coaching and foster a positive work environment.
• Guest Experience:
  • Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales, and maintaining a safe, inviting shopping and working space.
  • Deliver an emotionally engaging guest experience by understanding needs, leveraging product knowledge, and making connections.
  • Maximize sales potential by implementing company selling strategies, coaching selling behaviors, and utilizing the Guest Sales Leader role.
  • Drive guest loyalty through the Rewards Loyalty program, KPIs, Best Guest communication, and Grass Roots Marketing.
  • Build lasting customer relationships to enhance loyalty.
  • Maintain store appearance by implementing company visual standards, including plan-o-grams, visual maintenance, signage, and cleanliness.
• Operational Experience:
  • Assist in analyzing business performance and creating actionable plans to ensure effective execution of operational activities.
  • Identify root causes of challenges and help develop action plans to drive results.
  • Ensure clear, effective team communication to create understanding and alignment.
  • Support inventory management and expense control.
  • Incorporate safety and loss prevention into daily activities while adhering to company policies and Code of Ethics.
  • Consistently meet or exceed KPI goals through strategic planning, execution, and performance improvement.

Requirements

• High school diploma or equivalent (GED).
• Proven experience in a retail management role (2 years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in retail software and Microsoft Office.
• Strong analytical and solution-oriented mindset.
• Ability to work in a fragrance-filled environment.
• Flexibility to work weekends, holidays, and varied hours.

Pay

Base pay range for this position in Illinois: $15.68 to $19.60 per hour, depending on prior experience.