Yankee Candle - Sales Associate - Grand Rapids, MI

About the Role

Execute the following roles and responsibilities to deliver an exceptional guest experience and drive sales growth.

Responsibilities

• Guest Experience:
  • Contribute to creating a welcoming store environment focused on delivering an exceptional guest experience.
  • Understand guest needs through product knowledge and make emotional connections.
  • Maximize sales potential by implementing company selling strategies and building lasting customer relationships to enhance loyalty.
  • Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
  • Assist in maintaining store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and store cleanliness.
• Team Experience:
  • Support the Store Manager in building a high-performing team that represents Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
  • Foster a positive work environment through teamwork and effective communication.
• Operational Experience:
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
  • Consistently strive to achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications

• High School completion or equivalent GED.
• Proven experience in a retail environment (1+ years preferred).
• Strong communication and interpersonal abilities.
• Must be able to work in a fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Reports To: Store Manager