Xfinity Retail Sales Consultant- Part-Time

About the role

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity. At Comcast, we are innovators and leaders—inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can’t envision going anywhere else. We take pride in our work, products, services, and dedication to the community.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Maintaining detailed sales product knowledge, including competitive information.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Contributing to a fun and competitive environment!

Requirements

• High School Diploma or equivalent.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Qualifications

We aim to connect our products and services to our customers’ everyday lifestyles. Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

• Customer-Focused;
• Workplace Organization;
• Persuasion;
• Technical Knowledge;
• Teamwork;
• Self Motivation;
• Resilience;
• Communication;
• Critical Thinking Problem Solving;
• Professional Integrity;

Benefits and Perks

• Medical, Dental, and Vision coverage;
• Comcast XFINITY courtesy services in Comcast serviced areas;
• Discount tickets to our Universal Resorts;
• Paid Parental leave;
• Tuition reimbursement of up to $8,000 (Full-Time employees);
• Paid Time Off;
• A 401K Savings Plan – with up to 6% dollar-to-dollar matching.

Pay

Salary Base Pay: $15.00
Total Target Compensation (Base Pay plus Targeted Commission): $25.98

Schedule

Flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.