Xfinity Retail Sales Consultant

Job Summary

$22.69+ Hourly (Pay is $15/hr. + $1330/mo. Targeted Commission)

Job Description

Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
Demonstrating outstanding customer service with all customer interactions.
Maintaining sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
Helping customers interpret and clarify their account statements and pay their bills in the store.
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
Acting as brand ambassador to promote Comcast/Xfinity products.
Providing expert-level understanding and passion around technology, especially around Comcast products and services.
Maintaining detailed sales product knowledge, including competitive information.

What You Will Need To Have

• A High School Diploma or equivalent
• Adjusting to a full time, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required)
• Absolutely regular, consistent, and punctual attendance
• The ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly

Perks And Benefits

We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000(Full Time employees), Paid Time Off, and a 401K Savings Plan– with up to 6% dollar-to-dollar matching.…and much more

Operating Principles

Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff, be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors, and our communities.

Education

A High School Diploma / GED

Relevant Work Experience

2-5 Years