Xfinity Retail Sales Associate- Salem NH

Responsibilities

• Present, promote, and sell Xfinity products/services to existing and prospective customers.
• Utilize effective knowledge to upsell accounts, explain new features, and maximize Gross Profit.
• Execute sales closing techniques consistently to meet and exceed sales targets.
• Maintain a courteous and friendly attitude while interacting with customers.
• Build positive relationships with customers to enhance the company's public perception.
• Strive to achieve maximum Net Promoter Scores (NPS) in customer interactions.

Core Responsibilities

• Present, promote, and sell Xfinity products/services effectively.
• Execute sales closing techniques consistently.
• Maintain a positive customer experience and strive for high Net Promoter Scores.
• Work well with the team, stay updated on industry technologies, and achieve overall performance goals.

Requirements

• High School diploma or equivalent
• Customer-facing experience serving walk-in retail customers
• Experience handling objections in face-to-face sales conversations
• Eligible to work in the United States
• Has reliable transportation
• Must be able to work weekends
• 2-5 years of retail, wireless, or cable sales experience preferred, not required.
• Experience explaining bundled telecom services and closing sales face to face preferred, not required.

Benefits

• Medical, Dental, Vision, 401k
• Paid training
• Opportunities for promotion
• Blufox ESOP (Employee Stock Ownership Program) for select stores
• Exclusive Employee Growth and Reward Programs:
• Automatic compensation increases through the "Blufox Raise Program."
• Blufox "Milestone Program" provides rewards and recognition for hitting sales objectives.
• Annual "Blufox Winners Circle" trip to Mexico for top performers.