Xfinity Field Sales Consultant

About the role

Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.

Core responsibilities

• Demonstrate an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory
• Display thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home
• Effectively communicate and develop rapport with customers
• Evaluate individual customers' existing and potential product needs and make recommendations
• Increase customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers
• Evaluate competitive offers and frame response to show the benefits of Comcast
• Possess expert knowledge of selling that would be reflective of the position's required relevant experience
• Create and execute turf management plans without assistance, utilize experience-based sales technique, operate independently
• Show confidence in selling ability
• Display competent time management and organizational skills
• Meet and exceed sales goals as established by local market
• Independently establish and organize daily sales activities
• Generate business through established and approved methods of lead generation
• Implement effective sales closing techniques to ensure product installation goal is achieved
• Demonstrate a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales
• Display thorough and advanced understanding of video, high-speed internet, voice and XFINITY Home
• Possess effective communication, organizational and people skills, as well as strong customer service skills
• Illustrate strong technical capability (computer knowledge, billing system, databases)
• Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions
• Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned

Operating principles

• Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
• Win as a team – make big things happen by working together and being open to new ideas
• Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
• Drive results and growth
• Respect and promote inclusion & diversity
• Do what's right for each other, our customers, investors and our communities

Qualifications

• High School Diploma / GED
• 2-5 years relevant work experience

Pay

Base Pay: $58,000.00. Total Target Compensation (Base Pay plus Targeted Commission): $83,500.00. Sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.