Xfinity Field Sales Consultant
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
About the role
Responsible for the promotion and sale of Comcast products and services to include video, high-speed Internet, voice and XFINITY Home. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales and effectively work assigned turf.
Responsibilities
- Demonstrates an advanced knowledge of Comcast products, promoting and selling offerings to individual customers by knocking every door within assigned territory.
- Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, high-speed internet, voice and XFINITY Home.
- Effectively communicates and develops rapport with customers. Evaluates individual customers' existing and potential product needs and makes recommendations.
- Increases customer understanding of Comcast products and pricing models as well as competitive advantages over other service providers.
- Evaluates competitive offers and frames response to show the benefits of Comcast.
- Creates and executes turf management plans without assistance, utilizes experience-based sales technique, operates independently.
- Meets and exceeds sales goals as established by local market. Independently establishes and organizes daily sales activities.
- Generates business through established and approved methods of lead generation. Implements effective sales closing techniques to ensure product installation goal is achieved.
- Demonstrates a consistent record of success in residential canvassing sales environment with emphasis on business to consumer sales.
- Illustrates strong technical capability (computer knowledge, billing system, databases).
- Must meet the physical requirements of the job including, but not limited to, the ability to walk and/or travel door-to-door for considerable distances in all types of weather conditions.
- Where applicable, obtain and maintain any credentials and/or licenses necessary to sell and/or design alarm systems as required by law.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Understand and follow Comcast's Operating Principles: own the customer experience, know your stuff, win as a team, be an active part of the Net Promoter System, drive results and growth, respect and promote inclusion & diversity, and do what's right.
Requirements
- High School Diploma or GED.
- 2-5 years of relevant work experience.
- Expert knowledge of selling reflective of the position’s required relevant experience.
- Effective communication, organizational, and people skills, as well as strong customer service skills.
- Displays competent time management and organizational skills.
- Shows confidence in selling ability.
- Displays thorough and advanced understanding of video, high-speed internet, voice, and XFINITY Home.
Skills
- Workplace Organization
- Persuasion
- Adaptability
- Self Motivation
- Communication
- Resilience
- Critical Thinking & Problem Solving
- Professional Integrity
Pay
Base Pay: $55,000.00. Total Target Compensation (Base Pay plus Targeted Commission): $80,500.00. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Benefits
Comcast provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, helping you care for those who matter most. Benefits include an array of options, expert guidance, and tools personalized to meet your needs—supporting you physically, financially, and emotionally through life's milestones and everyday moments.