Jobs · Project Management · Maine

WS Program Manager - Region 1

Goodwill Northern New England · Portland, ME · 2 wk ago
Project ManagementFull-time

Job Summary

The Program Manager oversees a team of Vocational Support Advisors under our contract with Vocational Rehabilitation. Provides supervision and coordination of workforce activities in compliance with our contract. Ensures compliance with any program goals, outreach targets and reporting requirements or other deliverables, in consultation with Workforce leadership team. Expands and maintains positive partnerships with the clients served, business community and program funders. Implements strategies to improve service quality. Directly supervises assigned personnel, which includes recruiting, hiring, orienting, training, monitoring, and evaluating. Directly supervises key management tasks, which may include assigning client caseloads, monitoring for quality assurance, program evaluations, and report writing.

About the Role

The Program Manager oversees a team of Vocational Support Advisors under our contract with Vocational Rehabilitation. Provides supervision and coordination of workforce activities in compliance with our contract. Ensures compliance with any program goals, outreach targets and reporting requirements or other deliverables, in consultation with Workforce leadership team. Expands and maintains positive partnerships with the clients served, business community and program funders. Implements strategies to improve service quality. Directly supervises assigned personnel, which includes recruiting, hiring, orienting, training, monitoring, and evaluating. Directly supervises key management tasks, which may include assigning client caseloads, monitoring for quality assurance, program evaluations, and report writing.

Responsibilities

  • Supervise and coordinate workforce activities in compliance with the contract.
  • Ensure compliance with program goals, outreach targets, and reporting requirements.
  • Expand and maintain positive partnerships with clients, business community, and program funders.
  • Implement strategies to improve service quality.
  • Directly supervise assigned personnel, including recruiting, hiring, orienting, training, monitoring, and evaluating.
  • Directly supervise key management tasks, such as assigning client caseloads, monitoring for quality assurance, conducting program evaluations, and writing reports.

Requirements

  • Bachelor's degree in rehabilitation, business, communication, or related field; or equivalent professional experience.
  • At least 2 years of experience working in workforce development or related field.
  • Demonstrated ability to use personal computers, including e-mail, Internet, and Microsoft Office software.
  • Reliable transportation with proof of current automobile insurance and a satisfactory driving record.
  • Valid driver’s license permitting operation of a vehicle in the State of Maine.

Qualifications

  • Minimum of 2 years progressive management experience.

Skills

  • Strong interpersonal and communication skills.
  • Ability to work independently and manage multiple tasks.
  • Proficiency in Microsoft Office and other relevant software.

Benefits

  • Medical Insurance
  • Flex Spending
  • Vision and Dental
  • Paid Short & Long Term Disability
  • Paid Life Insurance
  • Generous Paid Time Off Plan
  • Paid Holidays
  • 403(b) retirement plan with employer match
  • Valuable job training with growth potential
  • Discount on personal cell phone plans
  • Local community discounts

Pay

$57,000 - $65,000 DOE

Schedule

Full-time position

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