WS Front Desk Specialist I (part-time)
Salt Lake Community College · Utah, United States · 1 mo ago
Customer ServicePart-time
About the role
The role involves managing and enhancing the NEOGOV platform to ensure efficient and secure operations. Key responsibilities include:
- Ensuring compliance with all relevant data protection regulations.
- Improving user experience and functionality of the platform.
- Collaborating with internal teams to resolve technical issues and enhance system performance.
Responsibilities
As a key member of the NEOGOV team, you will be responsible for:
- Implementing and maintaining the security protocols for the platform.
- Managing user data and ensuring privacy compliance.
- Optimizing the platform's performance and user interface.
Requirements
To succeed in this role, you should possess:
- A bachelor's degree in Computer Science, Information Technology, or a related field.
- At least 3 years of experience in software development and project management.
- Experience with cloud computing platforms and cybersecurity best practices.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration abilities.
Qualifications
Qualifications for this position include:
- Proficiency in programming languages such as Java, Python, or C#.
- Knowledge of database management systems (SQL).
- Experience with agile methodologies and version control systems (Git).
- Understanding of web development frameworks (React, Angular).
- Experience with DevOps practices and continuous integration/continuous deployment (CI/CD).
Skills
Required skills for this role are:
- Data encryption and decryption techniques.
- Experience with API design and implementation.
- Knowledge of network security and firewall configurations.
- Ability to troubleshoot and resolve complex technical issues.
- Strong understanding of RESTful APIs and microservices architecture.
Benefits
We offer:
- Competitive salary and benefits package.
- Flexible working hours and remote work options.
- Professional development opportunities and training programs.
- Health insurance and retirement plans.
- Regular team-building activities and social events.
Pay
The starting salary for this role is $80,000 per annum.
Schedule
This role is full-time and requires a minimum of 40 hours per week.