Wrap-Up Specialist, Construction Practice - Middle Market

About the role

The Wrap-Up Specialist is a critical role within our Construction Practice providing professional-level support for Owner-Controlled Insurance Programs (OCIP) and Contractor-Controlled Insurance Programs (CCIP), commonly known as “wrap-ups.” This role ensures accurate enrollment, compliance, and documentation for construction projects under wrap-up programs. Working under general supervision, the incumbent applies foundational knowledge of insurance and construction risk management to deliver timely and accurate service to clients, contractors, and internal teams.

Responsibilities

• Review and process contractor enrollment applications for wrap-up programs, ensuring compliance with program requirements.
• Issue certificates of insurance and maintain accurate records in agency management systems.
• Communicate with contractors, project managers, and internal teams to clarify enrollment requirements and resolve discrepancies.
• Assist in monitoring compliance for subcontractor insurance and wrap-up participation.
• Support senior team members in preparing wrap-up reports, audits, and close-out documentation.
• Ensure adherence to company policies, procedures, and regulatory standards.
• Contribute to process improvements and recommend workflow enhancements for efficiency.

Requirements

• Basic understanding of wrap-up programs (OCIP/CCIP) and construction insurance requirements.
• Strong organizational skills and attention to detail.
• Effective written and verbal communication skills for client and contractor interactions.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite and ability to learn agency management systems.

Qualifications

• Bachelor’s degree in business, risk management, or related field preferred.
• 1–2 years in insurance, construction risk management, or administrative roles (internship experience acceptable).
• Property & Casualty license may be required or obtained within designated timeframe.