Workshop Technician

About the role

Pioneer the next generation of innovation. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Responsibilities

• Oversee and maintain the safety, maintenance and cleanliness of the service parts warehouse and service equipment in compliance with company and industry standards
• Acts as point of contact and liaison between customers, suppliers, freight carriers, and shipping department
• Orders, receives, packages, dispatches, tracks and ensures on-time delivery of parts and tools by investigating and resolving detention issues
• Organizes the return of non-compliance materials, warranty returns, salvageable cores, damaged or used material by preparing material return documentation and processing material returns with suppliers
• Calibrates field service tooling; maintains tracking log of tool certification and ensures compliance with ISO and company quality standards
• Requests parts and tools to perform job functions and sources local vendors required for field service projects
• Maintains active list of project timelines and prioritizes job tasks
• Aids in the preparation of projects and estimates for the field service technicians
• Inspects physical condition of equipment including requisitions for replacement of equipment and tooling
• Maintains inventory control of warehouse parts, tools, and consumables and provides quarterly reports
• Maintains a clean and organized shop environment
• Aids in project administrative tasks and upkeep of shop equipment/records
• Provides technical and administrative assistance to other service personnel
• Promotes a compliance culture in area of responsibility and lives the letter and the spirit of the Rolls Royce Code of Conduct
• Performs special projects as required

Requirements

• Authorized to work for any employer in the U.S without sponsorship
• Two years mechanical trade school or degree in engineering, business or supply chain management and two years’ experience in workshop, warehouse or parts distribution management or 4+ years’ workshop, warehouse or parts distribution management experience
• Ability to travel 10-30% on short notice domestic and international
• Ability to lift, push, pull weights in the 20-60 lb range

Preferred Qualifications

• Strong ability to operate warehouse equipment and tools (forklift, overhead crane, basic hand tools & specialty tooling)
• Strong ability to organize, maintain, and keep record of parts, tooling and equipment
• Work in a team environment
• Proficient in the use of a PC and MS Office Suite
• Experience in a warehouse environment tracking and managing inventory
• Experience with process improvement and procedure writing
• Experience with MTU engines and electronics
• Experience in a large engine service industry
• Experience in testing of diesel engine components
• Strong skills in the use of mechanical and electrical hand tools
• Strong knowledge of internal combustion engine operations
• Strong knowledge in technical language and engineering terminology
• Strong knowledge in the practical principles of electronics, physics, hydraulics and pneumatics
• Proven ability to operate machine shop equipment used for fabricating test parts and equipment
• Good oral and written communication skills
• Good factory representation, customer service and interpersonal skills
• Good organizational, planning and follow-up skills
• Good analytical and creative problem-solving skills when problems are very complex
• Good knowledge in the physical properties of fuels, coolants, lubricants and oils
• Ability to bend down, stand over, lay down and complete work tasks within the tight confines typical of marine engine compartments and/or engine rooms for long periods of time
• Proficiency in utilizing precision measurement tools, including dial gauges, bore gauges, and micrometers, to ensure exceptional accuracy
• CAD software proficiency
• Experience in rigging of weights up to 1 ton

Benefits

Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.