Workplace Services Specialist, Onalaska

Job Summary

Altra Federal Credit Union is seeking a Workplace Services Specialist to join the Facilities department. The ideal candidate will provide inter-office and external mail services, drive documents, and manage office supplies.

Key Responsibilities

• Provide inter-office and external mail services including pick-up, delivery, sorting, metering, and mail runs between local offices.
• Drive and deliver documents, and other correspondence to vendors, appraisers, UPS/FedEx, and Altra's La Crosse, Onalaska, West Salem, Holmen, Festival and La Crescent branches.
• Process Winona branch mail for pickup.
• Maintain UPS user accounts.
• Manage office supply inventories and place orders as needed.
• Manage mailroom supply inventory adequately stocked (envelopes, paper, shipping items, etc.).
• Maintain the mailroom, shipping room, and receiving areas in a neat and orderly manner.
• Maintain postage machines and perform minor repairs as needed, contact vendor for major repairs.
• Cook up vendor services and maintain appropriate records and documentation as needed.

Qualifications

• High school diploma (or equivalent) required.
• Experience in facilities coordination, office administration, workplace services, operations support, or a related field preferred.
• Previous customer service experience required.
• Valid driver’s license required. Clean driving record required.

Skills & Abilities

• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and work independently.
• Strong customer service orientation and problem-solving skills.
• Basic computer skills, specifically Microsoft Office applications.

Work Environment

This position is located at Altra's Operations Center in Onalaska, WI. This position is an active role that requires much movement throughout the day. Occasional lifting, carrying, pushing, and pulling of items weighing up to 50 pounds or more is required. Much work is done by putting items on a cart and rolling the cart through the building. Time working at a desk is limited throughout the day.

Pay & Benefits

• Starting pay is $17.00+ per hour, with prior work experience considered.
• When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing a language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

Company Culture

At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work!

Equal Opportunity Employer

We support diversity in the workplace and are an Equal Opportunity Employer.