Workplace & People Ops

About the role

As our Workplace and People Ops Manager, you’ll be the heartbeat of Resolve. You’ll help build a world-class employee experience and ensure our office environment reflects our values of excellence, energy, and care. Working closely with the G&A team and company leadership, you’ll own everything from daily office management to high-impact cultural initiatives. Your work will shape how employees, candidates, customers, and investors experience Resolve AI.

Responsibilities

• Oversee day-to-day workplace operations, ensuring the office is a clean, organized, and energizing place to be.
• Be in the office five days a week during core hours to ensure availability when most of the team is onsite.
• Serve as the face of Resolve AI for all in-office visitors
• Partner closely with the G&A team to support logistical needs, manage vendor relationships, and implement systems that scale.
• Ensure food, beverages, and coffee setups are consistently stocked and thoughtfully maintained.
• Own catering coordination for lunches, dinners, and special events, ensuring high-quality and seamless execution.
• Plan and execute team events including happy hours, offsites, and other moments that bring us together.
• Celebrate employee milestones and achievements from birthdays and anniversaries to personal wins outside of work.
• Support onboarding efforts by helping new hires feel welcome and integrated from Day 1.
• Take initiative to improve office and culture processes, whether it’s signage, storage, or a better way to track supply restocking.
• You tell us what to do.
• Be a culture champion and trusted point of contact for team members, someone who listens, adapts, and makes things happen.

Requirements

• Prior experience in people ops & office management, workplace coordination, or a similar role, specifically in a fast-paced or startup environment.
• Strong organizational skills and the ability to juggle competing priorities without dropping the ball.
• High EQ and interpersonal dexterity
• Deep ownership mentality with a proactive approach to solving problems before they arise.
• Clear, polished communication across written and verbal channels.
• Comfort with ambiguity and an ability to build structure where there isn’t any.
• Excitement to join a hypergrowth startup with experienced founders, deeply technical teams, and a big mission.

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Monthly Housing Stipend
• Flexible (Unlimited) Paid Time Off
• Visa Sponsorship & Immigration Support
• 401(k) Plan
• Parental Leave
• Discretionary Tech Benefit Stipend
• Daily in-office Lunches and Dinners