Workplace Experience & Executive Coordinator (6680)

About the role

At MetroStar, we prioritize communication through official channels. Any messages sent from "@metrostarcareers.com" are not legitimate; if you suspect fraudulent activity, please contact us directly.

Responsibilities

• Manage customer inquiries and support requests
• Handle escalations and resolve complex issues
• Collaborate with cross-functional teams to improve service delivery

Requirements

• Bachelor's degree in a related field
• Minimum 3 years of relevant experience in customer service or a similar field
• Strong problem-solving and communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent interpersonal skills
• Ability to work independently and manage multiple tasks simultaneously
• Experience with CRM systems is a plus

Skills

• Customer service skills
• Technical troubleshooting abilities
• Effective written and verbal communication

Benefits

• Competitive salary
• Paid time off
• Health insurance coverage
• Professional development opportunities

Pay

Salary range: $50,000 - $60,000 annually

Schedule

Full-time position, Monday through Friday, 9:00 AM - 5:00 PM