Workplace Associate

About the role

The Trade Desk is seeking a Workplace Associate to join our dynamic Workplace Services team in Bellevue, WA!

Responsibilities

• Act as a primary point of contact for the office and assist with daily operational workplace requirements.
• Manage guest and employee building access in coordination with building management.
• Respond in a timely manner to maintenance issues, such as my area is too hot/cold, chair is broken, desk isn’t working, coffee spills etc.
• Perform building walk-throughs to ensure areas are neat and clean.
• Avoid immediate maintenance or safety issues and check in with employees as needed.
• Afford desk moves and seating changes.
• Craft and disseminate regular office communications regarding workplace updates, food programs, culture and moral activities, and other relevant information.
• Engage with employees at all levels of the organization to get the “pulse of the culture” within the workplace while providing a positive employee and guest experience for all.
• Coordinate weekly lunch and pantry programs.
• Assist with new hire onboarding process for employees and contractors in close collaboration with senior business leads, Talent Acquisition, People Ops, IT, and Workplace teams.
• Partner with internal stakeholders and special committees to assist with organizing, planning, budgeting, and identifying outside vendors for in-house activities such as morale events, team meetings, and holiday parties.
• Afford client and/or large team meeting room reservations, making sure meeting rooms are prepared and presentable, and catered food is organized when required, and meeting rooms are returned to their original configuration.
• Participate in Safety and Security meetings as needed.
• Partner with the People Operations department to maintain and help enforce workplace policies.
• Collaborate with global Workplace Services colleagues on best practices.

Requirements

• 1+ years of previous experience working in a fast-paced office or professional work environment.
• Experience within tech sector a plus.

Qualifications

• Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail.
• Genuine interest in providing an outstanding level of service.
• Proactive attitude - check in with team early and often, alert the appropriate staff when there’s an issue and always strive to provide outstanding customer service.
• Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to find solutions.
• Excellent written and verbal communication skills, in both large and small groups.
• A creative mind with an ability to suggest improvements.
• Able to respond after hours to emergencies and able to work outside of designated hours as needed.
• Full knowledge of MS Office Suite – Word/Excel/PowerPoint.
• Active duties requiring walking, standing, reaching, bending, and crouching as part of daily activities.
• Able to lift 25 pounds.