Workforce Management Specialist

Overview and Responsibilities

The Workforce Management Specialist supports the tactical functions associated with the collection of and maintenance of both resource and project data used to support resource management. This individual works with project managers, operations leadership and appropriate business development and support staff to execute resource management processes.

• Prioritize and facilitate the completion of staffing requests from project managers
• Prepare resource data and reports for weekly update distribution
• Maintain data integrity with a high attention to detail
• Assist with managing the Workforce Management workload queue
• Communicate with project managers regarding updates to information if not received by published deadlines
• Combine data from weekly update process for recirculation before publishing
• Coordinate with internal departments to ensure accuracy of education, skills and certifications for employees
• Required to maintain confidentiality and to operate in the role with the highest of ethical standards and professionalism
• Update data in supporting applications with requests and resource data changes (applications will vary)
• Facilitate the fulfillment of staffing requests and prioritizing resource requests, working with Operations leadership and other team members to ensure the right staff assignments are made
• Collaborate with employees and understand their career plans and requests to understand their best fit on a project
• Assist in the analysis and execution of resource utilization and capacity using resource planners
• Analyze data from standard reporting processes to develop specialized reports on resource needs, conflicts and overallocations
• Review and recommend modifications to internal processes as needed for project control, operations review and Professional Services support
• Facilitate communications with supporting organizations such as Business Development, Accounting, Human Resources and Talent Acquisition
• Coordinate activities with leadership and project managers to include full analysis of need, internal skill and capacity analysis, and execution of demand fulfillment activities
• Conduct research to identify alternate staffing solutions and/or, alternate processes for improvement

Qualifications

• Bachelor's degree from an accredited college/university
• Minimum of 1 year of work experience in Resource Management, Project Management, Business Analysis, and/or Workforce Planning
• Experience with workforce development, resource demand, resource capacity analysis, data management and governance activities, and process optimization
• Exceptional communication, influencing and analytical skills
• Strong oral presentation, listening and influencing skills
• Must have the ability to work independently and as an effective and engaged team member in a fast-paced environment
• Proven analytical and problem-solving skills
• Proven collaboration skills
• Familiarity with resource automation systems and software
• Highly skilled in use of spreadsheet tools e.g., Excel
• Familiarity with forecasting processes and tools
• Ability to obtain and maintain a U.S. security clearance (required U.S. citizenship)

Preferred

• Experience with Salesforce

Benefits

This position is eligible for bonuses (when applicable). Competitive benefits package includes:

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401(k) Retirement Plan and 529 Education Savings Plan
• Flexible Spending & Health Savings Account
• Accident, Critical Illness, Hospital Indemnity Insurances
• Legal Insurance and Pet Insurance
• Employee Assistance Program, fitness and wellness benefits, and other firm benefits
• Paid holidays, vacation, and sick time

Pay

The expected salary range for this position is between $60,000 and $78,000. This range is representative of base pay only and does not include straight time pay for hours worked over 40 per week, company contributions towards paid benefits, and/or bonuses. Actual compensation (meeting or exceeding the range) will be determined based on specific experience, education, work location, clearance level, and other factors permitted by law.