Workforce Expert

About the role

The Worker is seeking a Workforce Expert to support individuals in their employment journey. This role involves guiding, advocating, and cheering on clients as they navigate resources and achieve their career goals.

Responsibilities

• Support clients one-on-one with resumes, mock interviews, job leads, and essential resources like transportation and professional clothing
• Create and follow personalized employment plans aligned with clients' goals
• Provide ongoing encouragement and accountability through regular check-ins
• Build strong relationships with community partners and local employers
• Stay informed about community resources, job opportunities, and social services
• Attend job fairs, networking events, and community meetings
• Use a trauma-informed, person-centered approach that treats every guest with dignity and respect
• Advocate for clients to access the services they need
• Keep accurate documentation, case notes, and outcome tracking
• Audit resources monthly and collaborate with the Chief Program Officer to keep records accurate
• Share one monthly client success story with the Development Team
• Participate in quarterly staff meetings and occasional evening or weekend events

Requirements

• Excellent communication and organization skills
• Strong advocacy skills and confidence navigating community resources
• A judgment-free approach and comfort working with diverse populations
• Your own vehicle, valid driver's license, and current insurance/registration
• Flexibility to travel between sites and work occasional evenings/weekends
• Ability to obtain and maintain a Level One Fingerprint Clearance Card
• Spanish speaking is required

Qualifications

• A BS in Social Work or a related field is preferred (but not required)
• At least 2 years of experience in a related field
• Direct service experience (professional or volunteer) is strongly preferred

Skills

• Excellent communication and organization skills
• Strong advocacy skills and confidence navigating community resources
• A judgment-free approach and comfort working with diverse populations
• Spanish speaking is required

Benefits

At The Worker, you'll be part of a compassionate, mission-driven team that values people, stories, and progress. We offer a supportive work environment where you can make a real difference in people's lives.

Pay

Competitive salary based on experience and qualifications.

Schedule

Flexible schedule to accommodate job fairs, networking events, and community meetings.