Workforce Development Supervisor

Essential Functions and Responsibilities

• Provide oversight and management of activities necessary to ensure client engagement throughout the Career PATHS program, including completion of required and recommended program activities.
• Work directly with clients to ensure their successful completion of all required training activities.
• Provide oversight and facilitation of Career PATHS programs at the department of corrections.
• Understand and support department of corrections requirements and guidelines and maintain adherence/ensure compliance to facility rules and security requirements.
• Monitor, measure and ensure documentation of key KPIs for engagement and results of clients, with a focus on ensuring effectiveness, opportunities for improvement and accurate reporting.
• Utilize technology to track and report on the activities and results of programs, participants, volunteers, grants and partners.
• Support changes and interventions to ensure project goals are achieved.
• Collaborate with program management team to ensure effective facilitation of approved programs and curriculum.
• Cook up and support the facilitation and involvement of external instructors, volunteers, and visitors.

Education and Experience

• Average 4 years of relevant experience or an Associate degree.
• Experience working in case management, adult education, non-profit program management or similar fields.
• Ability to clear DOC visitor background clearance process.
• Comfortable leading or facilitating training and group discussion sessions; equally comfortable interacting with currently and formerly incarcerated individuals.
• Career counseling, addiction/recovery/trauma counseling education or experience a plus.
• Ability to work cooperatively with staff, volunteers, and departments of corrections.