Workforce Development Administrative Manager - Full-Time

Position Overview: This role involves overseeing workforce services for public benefits participants, ensuring compliance with regulations, and advancing program integrity and access. The manager leads front‑end employment services, manages key programs like CalFRESH Employment and Training (CFET), Public Service Trainee, and Workfare, and develops reporting systems for performance monitoring. Key Responsibilities Lead teams providing employment services and oversee service center operations for efficient, customer-focused delivery.Implement policies ensuring compliance and equitable service delivery.Manage and coordinate workforce programs, including planning, implementation, and monitoring.Develop reports, analyses, and data tools to support operational decision-making.Participate in citywide workforce development planning and coordinate with internal and external partners.Support contract management, staff supervision, training, and budget development.Draft communications and coordinate program activities to enhance service delivery. Qualifications: A baccalaureate degree and four years of experience leading Workforce Development or Welfare to Work programs in a public, nonprofit, or private sector setting are required. Substitutions for education are possible with relevant experience. Desirable qualifications include in-depth knowledge of Welfare-to-Work services, policies, and regulations, as well as familiarity with CalFRESH ABAWD requirements and workforce development strategies. Skills & Competencies: Strong leadership, policy interpretation, program management, data analysis, and collaboration skills are essential.