Workforce Career Counselor Lubbock

About the role

The counselor will work with customers to provide direction in developing the best and quickest route to self‑sufficiency. The counselor will be responsible for registering customers in WorkinTexas (WIT) and providing customers with information on all Workforce services. The counselor will refer customers to jobs based upon their experience and skill, may contact employers to assist them with hiring needs, and may enter job orders into WorkinTexas on behalf of employers while sending job notifications to customers. The counselor will provide basic unemployment information to individuals desiring to file for unemployment benefits, facilitate the Reemployment Service (RESEA) Orientation, and ensure RESEA customers’ work applications are correctly entered into WIT. The counselor will ensure that all required services are entered in WIT for all customers, assist customers in the resource room with completing their WIT applications, resumes, and job searches using the resource room computers, and facilitate workshops.

Responsibilities

• Provide direction to customers in developing the best and quickest route to self‑sufficiency.
• Register customers in WorkinTexas (WIT) and provide information on all Workforce services.
• Refer customers to jobs based upon their experience and skill.
• Contact employers to assist them with hiring needs.
• Enter job orders into WorkinTexas on behalf of employers and send job notifications to customers.
• Provide basic unemployment information to individuals desiring to file for unemployment benefits.
• Facilitate the Reemployment Service (RESEA) Orientation and ensure RESEA customers’ work applications are correctly entered into WIT.
• Ensure all required services are entered in WIT for all customers.
• Assist customers in the resource room with completing their WIT applications, resumes, and job searches using the resource room computers.
• Facilitate workshops.

Requirements

• High School diploma or equivalent (required).
• Bachelor’s degree in social work or a related field (preferred).
• Ability to understand instruction without constant supervision (essential).
• Ability to work and communicate effectively with people from diverse socioeconomic and cultural backgrounds (essential).
• Class C driver’s license (minimum).

Location: Lubbock, TX