Workforce Analyst (Higher Education)

About the role

The Lead Skills Architect at WGU plays a crucial role in developing and maintaining the WGU Skills Library, which serves as the foundation for various educational program needs. This individual collaborates with stakeholders across different roles and functions to implement the WGU approach to skills architecture throughout the student lifecycle.

Responsibilities

• Manages the development and maintenance of assigned skills collections.
• Advises and participates in the preparation of materials for stakeholder partners.
• Consults on the implementation of skills for the development of relevant competencies and credentials.
• Communicates workforce and skill data with a variety of stakeholders.
• Develops and maintains relationships across the organization.
• Contributes to the creation or acquisition of tools to scaffold, create, organize, tag, visualize, and store skills collections.
• Participates in the development of processes, workflows, methodologies, and strategies for the creation, review, refinement, tracking, sharing, and use of skills collections within the assigned focus area.

Qualifications

• Master’s degree in a relevant field (e.g., Education, Instructional Design, Learning Sciences, Workforce Development, Data Analytics, Information Science, or related discipline).
• 3+ years of relevant professional experience designing, implementing, and evaluating projects, processes, or practices with measurable outcomes, such as curriculum initiatives, workforce programs, skills frameworks, or learning systems.
• Experience leading front-end instructional design and learning needs analysis.
• Experience defining learning outcomes, competencies, and assessment frameworks.
• Experience partnering with program teams and developers to support curriculum alignment and implementation; does not produce course content.
• Experience using data to continuously refine curriculum relevance and alignment.
• Experience performing ongoing data management and maintenance activities, including data cleanup, refreshes, updates, and retirement of outdated information.
• Experience conducting research, analyzing data, and supporting data-driven decision-making to improve curriculum alignment, learning effectiveness, and workforce relevance.

Preferred Qualifications

• Experience working with labor market data (e.g., Lightcast, Burning Glass, or similar sources) to inform curriculum, skills, or workforce alignment.
• Experience with skills-based learning design, competency frameworks, or skills taxonomy/ontology development.
• Experience in workforce development, employer-aligned education, or translating workforce needs into educational programs.
• Familiarity with data analytics tools or languages (e.g., Python, SQL, SPARQL) for analysis or research purposes.
• Experience with competency-based education (CBE), workforce training program development, or applied learning models.

Benefits

WGU offers a comprehensive benefits package including medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.