Workflow Planner

Primary Responsibilities

• Schedule all inbound and outbound orders in company systems.
• Report, investigate, and correct shorts.
• Send email requests for product cut approvals.
• Cookordinate order processing across systems and personnel.
• Direct the flow of vessels between the yard and dock doors.
• Prioritize and monitor daily workload to meet customer requirements and timelines.
• Report urgent loads to appropriate management.
• Maintain records for inbound and outbound deliveries; assist in resolving discrepancies.
• Prepare outbound paperwork.
• Collaborate closely with customer service.
• Ensure complete and accurate information is passed to the next shift.
• Perform other duties as assigned by supervisor or manager.
• Assign and monitor work of warehouse personnel.
• Maintain working knowledge of GMP, safety requirements, and SOPs; enforce compliance within the team.
• Research past due orders not confirmed as shipped.
• Fill in for other administrative roles as needed and trained.
• Support floor operations as outbound leader, picker, packer, or auditor when required.
• Maintain daily departmental attendance log.

Education / Experience

• A high school diploma or GED is required.
• 0–2 years of relevant experience are preferred.
• Familiarity with materials handling and radio frequency equipment is required.
• Basic computer skills are required.
• Experience with Warehouse Management Systems (WMS) is preferred.

Requirements, Perks, And Benefits

• Physical & Cognitive Requirements (With or Without Accommodation): Ability to follow policies and procedures, read, write, and interpret information, add, subtract, multiply, and divide, use hands to finger, handle, or feel, sit, walk, or stand for the duration of the shift, must possess visual acuity to perform essential job functions, conduct physical tasks with a full range of motion throughout the warehouse environment, lift/carry items up to 50 pounds.
• Equal Opportunity Employer: FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.
• Perks and Benefits at FedEx Supply Chain (FSC): Competitive Pay, 401(k) plan with company match after 1 year, Tuition reimbursement program, Holiday pay and accrued paid time off (Vacation and PTO), Medical, dental, vision, and voluntary benefits available on day one, Basic life insurance, Basic AD&D coverage, Supplemental Life and Supplemental AD&D, Short-Term and Long-Term Disability (for full-time employees after 180 days of service), Paid parental leave for both moms and dads, Paid bereavement and jury duty.

Job Disclaimer (US)

The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.