Workers Compensation Manager

About the Role

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission—providing safe, clean water for the world and protecting our planet's most valuable resource. For 150 years, Watts has built best-in-class products trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future.

This role is responsible for managing and coordinating all aspects of workers’ compensation cases across the U.S. and Canada. It ensures timely, compliant, and cost-effective case management while supporting injured employees through recovery and safe return-to-work. The Certified Occupational Health Nurse (COHN) / Workers Compensation Manager collaborates closely with plant leadership, safety teams, HR business partners, third-party administrators (TPAs), and healthcare providers to reduce injury-related risk and improve overall occupational health outcomes. Additionally, this role supports day-to-day occupational health medical and first aid for the Fort Worth operations and serves as a backup for medical triage across the Americas. This position reports to the VP, EHS and is onsite at our Ft. Worth, TX location.

Responsibilities

• Serve as the primary case manager for all occupational injury and illness claims across company sites.
• Coordinate medical care, referrals, and follow-up appointments to ensure appropriate and timely treatment.
• Communicate regularly with employees, supervisors, TPAs, and medical providers to track progress and maintain accurate case documentation.
• Evaluate medical reports and provider recommendations to determine work restrictions, transitional duty options, and readiness for full duty.
• Monitor claim status, costs, and trends to identify opportunities for early intervention and claim resolution.
• Support OSHA recordkeeping accuracy by ensuring proper classification of cases and timely reporting.
• Develop and oversee individualized return-to-work (RTW) plans that align with medical guidance and operational needs.
• Partner with site leadership to identify suitable transitional duty assignments.
• Track employee progress and adjust RTW plans as needed to support safe reintegration.
• Ensure compliance with federal and state workers’ compensation regulations, OSHA requirements, and company policies.
• Maintain confidential medical records in accordance with HIPAA and corporate standards.
• Prepare and submit required documentation to TPAs, insurers, and regulatory agencies.
• Provide clinical expertise for workplace injury assessment, triage, and first aid.
• Participate in incident investigations to identify root causes and recommend corrective actions.
• Support health surveillance programs, ergonomic assessments, and wellness initiatives.
• Deliver training on injury prevention, early reporting, and safe work practices.
• Track and analyze injury trends, claim costs, lost-time metrics, and RTW performance.
• Prepare monthly and quarterly reports for leadership, highlighting risks, patterns, and improvement opportunities.
• Recommend strategies to reduce injury frequency, severity, and claim duration.

Requirements

• Active Registered Nurse (RN) license in the United States.
• COHN or COHN-S certification (or ability to obtain within a defined timeframe).
• Minimum 7+ years of experience in occupational health nursing, workers’ compensation case management, or related field.
• Strong knowledge of OSHA regulations, state workers’ compensation laws, and manufacturing safety practices.
• Excellent communication, documentation, and case-coordination skills.
• Ability to work effectively with cross-functional teams in a fast-paced industrial environment.

Preferred Qualifications

• Experience in manufacturing, heavy industry, or multi-site operations.
• Familiarity with TPAs, insurance carriers, and medical provider networks.
• Training in ergonomics, incident investigation, or safety management systems.

Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

Working Conditions

This role is onsite in a manufacturing facility at the Company’s Ft. Worth, TX location. Scheduled work hours will be communicated by your manager.

Physical Requirements

• Ability to stand for long periods of time.
• Ability to physically move around the manufacturing floor.
• Ability to read documents and communicate clearly with management and coworkers.
• Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses.

Benefits

• Competitive compensation based on your skills, qualifications, and experience.
• Comprehensive medical and dental coverage, retirement benefits.
• Family building benefits, including paid maternity/paternity leave.
• 10 paid holidays and Paid Time Off.
• Continued professional development opportunities and educational reimbursement.
• Additional perks such as fitness reimbursements and employee discount programs.

Learn more about our benefit offerings here.