Jobs · Administrative · California

Workers' Compensation Lien Representative / Collections Specialist

CASA DE LA FAMILIA · Santa Ana, CA · 1 wk ago
HybridAdministrativeFull-time

Position Overview

Responsibilities

  • Manage a caseload of California workers' compensation lien files from initial billing through resolution.
  • Review accounts to determine appropriate collection strategy.
  • Communicate with insurance adjusters, defense attorneys, applicant attorneys, hearing representatives, and other parties.
  • Prepare demand letters and settlement proposals.
  • Review Explanation of Benefits (EOBs), payment histories, and billing records.
  • Identify underpayments, denials, and outstanding balances.
  • Prepare files for conferences, hearings, and trials.
  • Maintain accurate documentation of collection activity.
  • Work closely with billing, providers, and management to resolve account issues.
  • Meet monthly collection and productivity goals.

Qualifications

  • Minimum of 2 years of California Workers' Compensation collections experience preferred.
  • Experience filing and managing WCAB liens.
  • Working knowledge of California workers' compensation regulations.
  • Familiarity with EAMS and the WCAB process.
  • Strong organizational and time-management skills.
  • Ability to prioritize a high-volume workload.
  • Excellent written and verbal communication skills.
  • Proficiency with Microsoft Office, including Excel.
  • Experience with medical billing software is preferred.

Preferred Experience

  • Medical-legal billing
  • Workers Compensation Billing
  • Psychological or behavioral health billing
  • Negotiating settlements
  • Preparing cases for lien conferences and trials
  • Reviewing medical billing and reimbursement records

What We Offer

  • Competitive compensation based on experience.
  • Paid training.
  • Opportunities for advancement.
  • Supportive and collaborative team environment.
  • Stable, long-term position with a growing organization.

Schedule

Full-time Monday through Friday
Remote/& In Office position

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