Workers' Compensation Coordinator

About the role

The Workers' Compensation team is evolving here at DMOS to better serve patients' needs when it comes to workplace orthopaedic injuries. As we have continued to grow, specialization of tasks and duties has been highlighted as an opportunity to streamline services for injured workers, insurance adjusters, and physicians. To support our team, we are seeking an individual that has prior experience in a Workers' Comp Coordinator role assisting external stakeholders, Nurse Case Managers, and adjusters.

Responsibilities

• Scheduling Workers' Compensation referrals from Nurse Case Managers, adjusters and employers.
• Obtain necessary stakeholder details including claim number, accepted condition, billing address, date of injury, and essential job duties.
• Verification of all appropriate records, images, documentation are requested and received from referring entities or entities previously involved in patient's care.
• Communication and coordination with internal stakeholders to ensure smooth coordination of care for patients.

Qualifications

• Minimum of 1 to 2 years of prior experience working with workers' compensation, medical-legal matters, or civil referral sources (attorneys, insurers, adjusters, TPAs).
• Strong organizational, multi-tasking and process-driven skills.
• Ability to communicate (verbally and written) in a professional manner with individuals with varying backgrounds, bi-lingual is a plus.

Benefits

• Friendly, fun, and dedicated peers.
• Outstanding 401(k) with an annual company profit sharing contribution (even if you don't participate in the match program).
• Health, dental, and vision insurance including six paid holidays and a generous PTO accrual program for full time staff to earn up to 22 days a year.
• Orthopaedic practice with over 70 years of service to patients of the Des Moines metro.

Pay & Schedule

This is a full-time (40-hr) position located at our West Des Moines office with hours 8am-5pm (Monday - Friday).