Workers Compensation Claims Consultant

Alera Group, founded in 2017 and now the 14th largest broker of U.S. business, delivers national strength with local service across Employee Benefits, Property & Casualty Insurance, and Financial Services.

Responsibilities

• Build and maintain solid client relationships to retain business, focusing on larger valued or 360 Clients for onboarding, claims services setup, oversight, employer training, and claim reviews.
• Provide claims service and technical expertise as an advocate on client Workers’ Compensation (WC) claim issues, including large reserves, coverage, return-to-work, settlements, and retention/premium impacts.
• Consult with clients and their carrier/Third-Party Administrator (TPA) on complex claims matters.
• Prepare, coordinate, and present claim reviews, risk analysis, status spreadsheets, and other claim meetings as requested.
• Research and advocate for clients on coverage issues by reviewing policies and engaging with carriers.
• Participate in presentations to current clients, prospects, proposals, and RFP presentations, with or without sales executives.
• Maintain documentation and diaries for key claims in Sagitta and ImageRight.
• Serve as a back-up for other WC Claims Team members.
• Assist clients in enhancing return-to-work programs and light-duty opportunities.
• Provide claims management training and “WC 101” education to clients on the claims process.
• Regularly communicate with clients, carrier/TPA claims adjusters, internal teams, and vendors as an advocate, liaison, mediator, and problem solver.

Requirements

• Washington and/or Oregon Agent’s License with at least 5 years of experience in commercial, personal multiline, and workers’ compensation claims.
• Minimum 5 years of claims experience related to Workers’ Compensation.
• Proficiency in complex loss analysis and familiarity with WC claims litigation.
• Strong attention to detail, dependability, and ability to follow through on tasks.
• Proficiency in Sagitta, ImageRight, claims functions, carrier websites, and MS Office (Word, Excel, Outlook, PowerPoint).
• Excellent oral and written communication skills, including public speaking and presenting to groups.
• Commitment to continued insurance education and pursuit of professional designations (e.g., INS, AIC, SCLA, CPCU, ARM).
• California and Oregon experience preferred.

Benefits

• Comprehensive benefits including medical, dental, life, and disability insurance.
• 401k retirement plan.
• Generous paid time off.

Pay

Salary range is $80,000 to $110,000 per year.

Schedule

Remote.