Workday Systems Supervisor - Talent Acquisition & Onboarding

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally.

About the role

Supervises a team supporting Workday Talent Acquisition and Onboarding operations, ensuring delivery of high-quality system support, configuration, and user enablement activities. Oversees day-to-day operations while partnering with HR stakeholders to support effective system functionality, process improvements, and user adoption.

Responsibilities

• Oversee day-to-day Workday system support and ticket resolution.
• Assign and monitor team workload; ensure SLA adherence.
• Guide configuration activities within Recruiting and Onboarding modules and ensure accuracy and compliance.
• Support implementation of process improvements and system updates.
• Ensure training materials and documentation are current.
• Act as escalation point for complex issues.
• Support testing activities and Workday releases within assigned modules.
• Partner with Talent Acquisition and HR stakeholders to support business requirements and operational needs.
• Monitor operational metrics and identify opportunities for service improvement.

Requirements

• Bachelor’s degree required.
• 6–8 years of HRIS/Workday experience with expertise in Recruiting, Talent Acquisition, and Onboarding modules.
• 1–2 years of supervisory, team lead, project lead, or informal leadership experience.
• Experience supporting Workday configuration, troubleshooting, testing, and operational processes.
• Prior supervisory experience preferred.

Skills

• Team leadership and coaching
• Operational execution
• Process oversight and compliance
• Problem resolution (moderately complex)
• Stakeholder collaboration
• Organization and prioritization
• Continuous improvement mindset

Schedule

Team Aligned Flexibility - The baseline expectation that employees and owners may perform work from home, an office, a client site, or other relevant business locations. In-person attendance is required when business needs, collaboration, client service, development, or travel warrant it. For this position, the location is open to any of our US-based markets.

Benefits

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands while maintaining your ability to serve clients. Learn more about our total rewards.

Pay

Compensation Range: $111,200 - $190,300. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.