Workday Post-Implementation HCM & FIN Delivery Senior Consultant

About the role

Join our team to make work better for humans and humans better at work. We help organizations reimagine work, the workforce, and the workplace across the enterprise, transforming HR functions with AI and emerging technology.

Responsibilities

• Serve as the primary point of contact for Workday HCM and FINs Application Managed Services (AMS)/Operations & Maintenance (O&M)
• Lead day-to-day delivery of Workday AMS support services across HCM and FINs
• Oversee incident, problem, and request management activities, including triage, root-cause analysis, prioritization, escalation, and end-to-end resolution of production issues
• Partner with functional, technical, and client stakeholders to design, test, and deploy Workday enhancements and fixes that improve system performance, usability, and operational effectiveness
• Cook and coordinate a team of 6-8 delivery resources, driving accountability, quality, knowledge sharing, and continuous process improvement

Requirements

• 5+ years of professional experience delivering Workday solutions
• 2+ years of AMS/O&M support experience with Workday HCM and/or FIN
• 1+ years of experience with leading the troubleshooting, optimization, and maintenance of Workday systems
• Actively Workday HCM Certified
• Bachelor's degree

Qualifications

• Required: Hybrid Work Model, Operate under a hybrid system requiring residence within a commutable distance to one of the Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia); Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Center location, Geo-Hub location, approved site, or project location; Travel Requirement: Maximum of 10% overnight travel for client or project purposes; Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
• Preferred: Experience with Workday AMS/O&M for government clients; Prior management consulting experience

Skills

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines

Benefits

Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)

Pay

N/A

Schedule

N/A

Benefits

N/A