Workday Post-Implementation HCM & FIN Delivery Senior Consultant

About the role

Join our team to make work better for humans and humans better at work. We help organizations reimagine work, the workforce, and the workplace across the enterprise, transforming their HR functions with AI and emerging technology.

Responsibilities

• Serving as the primary point of contact for Workday HCM and FINs Application Managed Services (AMS)/Operations & Maintenance (O&M)
• Leading day-to-day delivery of Workday AMS support services across HCM and FINs
• Overseeing incident, problem, and request management activities, including triage, root-cause analysis, prioritization, escalation, and end-to-end resolution of production issues
• Prioritizing and managing multiple tasks in a fast-paced and dynamic environment
• Partnering with functional, technical, and client stakeholders to design, test, and deploy Workday enhancements and fixes that improve system performance, usability, and operational effectiveness
• Cooking and coordinating a team of 6-8 delivery resources, driving accountability, knowledge sharing, and continuous process improvement

Requirements

• 5+ years of professional experience delivering Workday solutions
• 2+ years of AMS/O&M support experience with Workday HCM and/or FIN
• 1+ years of experience with leading the troubleshooting, optimization, and maintenance of Workday systems
• Actively Workday HCM Certified
• Bachelor's degree

Qualifications

• Required: Hybrid Work Model, Operate under a hybrid system requiring residence within a commutable distance to one of the Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia); Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Center location, Geo-Hub location, approved site, or project location; Travel Requirement: Maximum of 10% overnight travel for client or project purposes; Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
• Preferred: Experience with Workday AMS/O&M for government clients; Prior management consulting experience

Skills

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

Benefits

Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the Center locations (Gilbert, Lake Mary, or Mechanicsburg) or Geo-Hub locations (Atlanta, Charlotte, Dallas, Houston, and Philadelphia)

Pay

N/A

Schedule

N/A