Workday Integrations Lead

POSITION DUTIES AND RESPONSIBILITIES

Service Operations and Customer Support:

• Leads and manages the ongoing design, deployment, and maintenance of integration processes for all integrations to and from Workday.
• Supports efforts to resolve Tier 3 & 4 issues (i.e., Service Desk tickets).
• Aids in integration development, testing, and validation.
• Identifies opportunities to improve processes and procedures and coordinates with functional teams (e.g., finance, payroll, human resources, Adaptive planning) to ensure proper support and sustainment.
• Serves as a strong consultative partner to campus IT staff, functional staff, and external stakeholders (e.g., MD state resources and vendors) to continuously improve and optimize service delivery.
• Serves as a subject matter expert on the Workday integration framework.
• Collaborates across the Workday support team and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.

Technology Advancement and Service Planning

Serves as a strong consultative partner to campus IT staff, functional staff, and external stakeholders (e.g., MD state resources and vendors) to continuously improve and optimize service delivery.

Serves as a subject matter expert on the Workday integration framework.

Collaborates across the Workday support team and business functions to support system functions, ensuring up-to-date documentation of integration-related system functions, processes, and capabilities.

Leadership

Manages and develops the Workday integrations team, including performance management and development, daily supervision, task assignment, and oversight.

Provides guidance on integration best practices, setting integration development guidelines and standard practices.

Participates in design sessions that impact crossover functionality and business needs.

Proactively communicates with leadership, ensuring alignment and collaboration.

Salary

$120,000 - $160,000

Requirements

• Required Education Level/Certifications: Bachelor's degree. Related experience may be substituted for the education requirement on a year-for-year basis with one year of full-time experience being equivalent to 30 college undergraduate credits.
• Required Experience: Hands-on Workday integration experience with good communication skills, 3 years of IT experience in technical analysis, design, and implementation, 3 years of hands-on experience with Workday integration in a post-production environment, Experience with Web Services technologies (REST, SOAP, JSON, XML), Experience with XSLT Scripting Both XSLT2.0/ XSLT3.0, Experience with debugging tools like Postman, Soap UI, Oxygen, NotePad++, Experience with debugging tools like Postman, Soap UI, Oxygen, NotePad++, Experience with Workday integration implementation tools (Workday Orchestration, Enterprise Interface Builder (EIB), Core Connectors, Workday Studio, Workday Report Writer tools)
• Preferred Education Level/Certifications: Workday Pro Certification in Integrations
• Preferred Experience: Experience in a Higher Ed environment, Workday implementation experience

Benefits

Paid Leave: 22 days of annual leave, 16-17 days of sick & safe leave, 15 holidays, 3 personal leave days, 12 weeks paid parental leave

Health Benefits: Comprehensive medical, dental, and vision coverage with flexible spending accounts

Retirement Plans: Mandatory and supplemental options with major providers like Fidelity and TIAA

Life Insurance: Optional term life and AD&D benefits through MetLife

Tuition Benefits: Tuition remission for employees and their families

Training & Development: Free professional development conferences and unlimited LinkedIn Learning access

Credit Union Access: Membership eligibility for SECU, Maryland's largest credit union

Employee Assistance Program (EAP): Free counseling, legal, financial, and work-life support services