Workday Healthcare - Senior Director - Market Driver

Qualifications

• 10+ years’ experience in the information technology or consulting field
• 10+ years’ experience working with vendor solutions, vendors and partner sales and alliance leadership
• Strong client focus – ability to operate at prime customer contact level
• Demonstrated breadth and depth of operational service delivery management expertise, preferably in an international environment
• Demonstratable experience having designed and implemented significant productivity as well as customer satisfaction improvements
• Strong development focus – advocate of developing employees, teams and the business
• Significant experience leading and managing teams (including matrix management) within an operational service delivery or shared services environment
• Strong commercial and financial awareness, including monitoring, and coordination of budget ownership
• Significant experience in sourcing bids, from pre-sales to successful implementation, preferably in an international setting
• Thorough understanding of customer’s business and market sector with ability to leverage knowledge in anticipation of the evolving needs of customers
• Proven contract negotiations and supplier management experience
• Huron requires a Bachelor’s Degree in business, computer science or IT related field for this position
• Willingness to travel up to 50%

Responsibilities

• Grow and Support the Business (50%): Support multiple industry specific sales pursuits as senior leader and sales architect, provide organization, leadership, and strategic guidance to pursuit team in coordination with lead Workday Managing Director; Coordinate and update industry specific practices on specific opportunities, assigned accounts and overall sales strategy; Serve on multiple sales teams and achieve recognition for supporting $5-10M in Workday sales annually; Drive the sale of at least one significant non-Workday engagement (i.e., pull through other Huron competencies); Support oversight of active engagements, including project health and economics, as directed by Industry Leader.
• Serve in our clients (30%): Provide exceptional client service to multiple Workday industry specific clients; Target annual utilization will be approximately 20-30%; Serve in one or more of the following roles on complex Workday or ERP Pre-Implementation Engagements: Engagement Quality Assurance Executive, Engagement Planning/Readiness Leadership, Client Service Leader for Implementation programs, Vendor Management.
• Vendor Management (10%): Support Workday alignment activities across the US Market; Develop leadership and coordination with assigned Workday region(s) and related Account Executives; Develop joint marketing and go to market approaches for wrap around services; Coordinate Huron strategy related to the Workday industry team for large conference events with Workday, Practice Leadership, and Marketing; Support Workday Alliances managers to execute QBR and other industry specific alliance activities.
• Collaborate and Partner (10%): Serve as a thought leader within the specific industry, which includes collaborating across industry solution groups, bringing market and/or client intelligence to the table and supporting new offerings on other engagements; Bring insights related to the Office of the CFO and help develop potential enhanced service offering by our teams; Take an active lead in education of Huron industry Managing Directors and sales teams related to our ERP capabilities, including sales training and coordination; Become well educated on all industry specific and Digital practice service offerings, including Research Services software solutions and coordinate sales material development efforts where relevant; Support the development of improved opportunity qualification and deal review processes with our industry specific sales team; Lead these efforts where appropriate; Work collaboratively with other MDs in the Digital team and across Huron; Complete 360 feedback process for related team members; Become a coach/mentor to 2-4 Directors and/or Managers.