Workday Finance Engineer

About the role

The Workday Finance Application Management team supports the University's faculty, staff, and student workers through the configuration and support of the Workday platform. This role focuses on delivering services that are timely, accurate, and highly attuned to the fast-paced university environment.

Responsibilities

• Leverage knowledge across the spectrum of Workday business process and technical inter-dependencies, utilizing understanding of foundational design concepts, data conventions and workflow dependencies.
• Conduct systems analysis, identify enhancement opportunities, and implement complex Workday Financial Accounting, Business Assets, Capital Projects, and Planning configuration changes.
• Provide configuration and administration guidance on system functionality.
• Evaluate processes, identify improvement opportunities, and implement required updates/enhancements in the context of a continuous improvement framework.
• Coordinate closely with business owners, tier 2, and other tier 3 resources across the Workday Finance spectrum to troubleshoot advanced Workday Finance system issues, identify resolutions and communicate results.
• Support resolution of complex user/stakeholder inquiries as needed.
• Troubleshoot advanced Workday Finance system issues, identify resolutions and communicate results.
• Support Finance transactions as required, including higher volume windows and major processing activities.
• Maintain productive relationships with designated stakeholders to understand Finance domain policies, procedures and established standards.
• Maintain and develop manual and automated (Kainos) test scripts to support releases, changes and break fixes.
• Collaborate with Integrations and Reporting teams to ensure functionality of designated Workday features continue as planned, and any new integrations/reports are completed.
• Adhere to protocols and standards for facilitating configurations and software changes in an accurate, efficient, and compliant manner.

Qualifications

• Experience supporting system testing and/or data validation activities, including developing and maintaining manual and automated test scripts.
• Bachelor’s Degree in finance, computer science, information science, or a related field or equivalent experience.
• Minimum three years of experience in the following:
• Experience working in the Workday Finance domain.
• Experience working with enterprise Finance systems and the configuration and maintenance thereof, including working specifically with the Workday Finance (or similar) Financial Accounting, Business Assets, Capital Projects, and Planning modules.
• Experience analyzing complex Finance business processes and documenting requirements.
• Experience with reporting, data, and security in a SaaS environment.
• Demonstrated ability to understand business and technical design considerations and facilitate problem solving/issue resolution in the context of a customer service frame.
• Ability to communicate clearly, in writing and in verbal presentations, to both technical and non-technical audiences.
• Experience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes.
• Experience providing production support of mission critical systems.
• Demonstrated written/oral communication, technical documentation, user liaising, and personal interaction abilities.

Desired Qualifications

• Experience performing configuration working in an Agile environment such as Scrum or Kanban.
• Experience playing an individual contributor role within a shared services environment.
• Working experience executing relevant business processes at the University of Washington or in a comparable higher education environment.
• Experience in the use of customer support infrastructure tools, including a case management system, knowledge base and associated reporting tool.