Workday Certified Core HCM AMS Architect

Responsibilities

• Serve as the functional lead and escalation point for Core HCM and other HCM modules as applicable, within AMS engagements, providing guidance on complex configuration, design, and issue resolution
• Lead client discovery sessions to understand business requirements, identify optimization opportunities, and define solution approach
• Deliver Intecrowd’s Review & Recommend offering for clients, and teach/coach other consultants to successfully deliver them
• Arcitect and recommend scalable Core HCM solutions, ensuring alignment with Workday best practices and client business strategy
• Provide oversight and quality assurance for enhancements, tickets, and AMS delivery workstreams
• Support ongoing Workday releases, including impact analysis custom to each client, feature adoption recommendations, and client readiness planning
• Partner with AMS consultants and delivery teams to ensure accurate solution design, configuration, and testing support
• Guide clients on roadmap planning, system optimization, and continuous improvement initiatives
• Support root cause analysis and resolution of complex functional issues
• Ensure smooth knowledge transfer between advisory, AMS delivery teams, and client stakeholders
• Prepare and deliver Intecrowd’s Crash Course offerings, led and supported by an instructional designer
• Contribute to internal best practices, reusable assets, and AMS delivery standards
• Collaborate with other architects to support cross-functional HCM initiatives and integrated solutions

Requirements

• Active Workday Partner Certification in Core HCM (or related HCM certification)
• Multiple end-to-end Workday implementations or post-production AMS engagements
• Experience working in an AMS, managed services, or support-based environment
• Strong ability to translate business requirements into scalable Workday solutions
• Excellent communication skills with experience engaging functional and technical stakeholders
• Strong presentation, consulting, and problem-solving skills
• Prior experience as a Lead Consultant, Functional Architect, or AMS SME preferred
• Up to 10–20% travel, depending on client needs, workshops, and strategic sessions

Qualifications

• Deep expertise in Workday Core HCM, including: Business Processes, Security, Reporting, Organizational Structures, Staffing Models, and Working knowledge of additional HCM modules such as: Recruiting, Compensation, Benefits, Absence, Talent & Performance
• Strong understanding of Workday configuration, tenant management, and post-production optimization