WORKATO / RIH (Reltio Integration Hub) Architect

Roles & Responsibilities

• Serve as the SME for the WORKATO and/or Reltio Integration Hub (RIH), defining global strategy for recipe architecture, security frameworks, and lifecycle orchestration between Reltio MDM and core enterprise systems (e.g., Salesforce, SAP, Snowflake).
• Architect and deploy high-efficiency recipes leveraging Batch Action patterns (e.g., Bulk Upsert/Search) to maximize data throughput.
• Drive a cost-reduction strategy by refactoring legacy iterative "For Each" loops into batch-oriented workflows, significantly lowering platform task consumption.
• Design and build complex, event-driven automation flows utilizing advanced trigger logic, Ruby-based formulas, and multi-step error handling to ensure resilient data exchange.
• Build and scale robust, real-time and scheduled ETL/ELT pipelines. Oversee complex data mapping and transcoding (RDM) within the integration layer to ensure high-fidelity data movement into the MDM Golden Record.
• Monitor system health and job performance via centralized dashboards. Proactively manage the Task Consumption Budget and implement automated recovery logic for failed integration jobs.

Generic Managerial Skills

• Provide technical direction and architectural guidance.
• Drive technical decision making.
• Coach and mentor team members.
• Ensure timely and quality delivery.