Work Study, Student Support (Adjunct Services)

Department: Adjunct Services • Metropolitan Campus • Reports to: Manager, Adjunct Services • Internal recruitment • Student Union, non-union position

Learning Objectives

• Administrative and Office Skills
  • Develop proficiency in office software and systems by using our database, calendaring software, and communication platforms to manage information and schedules.
  • Improve organizational skills by maintaining physical and digital files, handling incoming and outgoing correspondence, and preparing materials for meetings and workshops.
  • Enhance attention to detail by accurately entering data, proofreading documents, and ensuring compliance with university policies in our administrative processes.
• Communication Skills
  • Strengthen professional communication skills by drafting emails, answering phone calls, and interacting with staff, faculty, and other departments.
  • Learn to communicate effectively in a professional setting by asking clarifying questions, providing clear updates on tasks, and participating in team meetings.
• Problem-Solving and Adaptability
  • Gain experience in problem-solving by independently troubleshooting common administrative issues and seeking assistance when needed.
  • Develop adaptability and initiative by taking on new tasks, adjusting to changing priorities, and learning new procedures in a fast-paced office environment.
• Professionalism and Teamwork
  • Cultivate professionalism by managing confidential information with discretion and demonstrating a strong work eth, punctuality, and reliability.
  • Understand the dynamics of a professional workplace by collaborating with team members, contributing to a positive office culture, and supporting team goals.
  • Learn about the structure of higher education by gaining insight into how Adjunct Services supports faculty and contributes to the broader academic mission of the university.

Responsibilities

• Answer phone and take messages.
• Perform clerical duties such as filing, data entry, copying, and faxing.
• Open and sort mail.
• Assist with special projects.
• Other duties as assigned.

Requirements

• Consistently maintain 6 credit hours each semester.
• Maintain satisfactory academic progress.
• Adhere to the College's confidentiality policy.
• Successfully pass background/drug screening.
• Strong interpersonal communication skills.
• Willingness to learn new technology.