Work Scheduling Coordinator Associate and Coordinator

Responsible for performing duties assigned in the work scheduling process in an area office, including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service workforce. The role combines available personnel and equipment resources to ensure jobs are completed timely and efficiently using work management systems applications.

Responsibilities

• Accurately characterize new Customer Work Requests, including electrical load and energy requirements, need for new distribution construction, and specifying prerequisites such as field engineering, tree trimming, electrical inspection, or special metering.
• Provide technical knowledge and consultation to customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and company policies relating to installation of new or existing electrical service.
• Coordinate with customers, service supervisors, contract construction supervisors, builders, electrical inspectors, foresters, and metering to ensure work prerequisites are met and deadlines are achieved.
• Negotiate with service supervisors, contract construction supervisors, and customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.
• Assist in reviewing crew productivity and performance factors weekly.
• Schedule and assist with other job-related functions such as training and meetings.
• Assist in coordinating planned outages and service restoration activities.

Requirements

Work Scheduling Coordinator Associate

• Associate degree in engineering technology or high school diploma with experience as listed below.
• Progression through work scheduling assistant family or a minimum of 2 years’ experience in distribution operations, including good working knowledge of distribution work processes and procedures.

Work Scheduling Coordinator

• Associate degree in engineering technology and two years’ experience in distribution operations or high school diploma with experience as listed below.
• Minimum of 4 years’ experience in distribution line operations, including good working knowledge of distribution work processes and procedures.

Skills

• Strong analytical and organizational skills, with the ability to effectively prioritize work.
• Proficiency in operating computer systems in a Windows environment, with the ability to learn new and complex systems.
• Working knowledge of DWMS, SPECTRUM, and MACSS/OPS.

Physical Demands

Sedentary Work: Exerting up to 10 pounds of force occasionally (activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods.

Pay

Compensation Range: $54,063.00 - $79,369.00